Enso Nails & Spa

As I was visiting Texas, I desperately needed my nails done. I chose Enso as they were close to where I was staying. The ambience and aesthetics are amazing but don’t be fooled by the peacocks, and other exotic animals there as the service is horrible!! I spent 200 dollars on pedicures for myself and my daughter, along with her manicure and a full set for myself. Literally an hour after I left my nails literally started chipping. I went in on Friday, by Sunday I had 6 chipped nails and one lifting from the cuticle. Monday I went in to get them fix(no charge). Perfect right? No!!! By the end of Monday night , I had another chipped nail and the same nail that was lifting was lifting AGAIN!! I went back and talked to 3 different people and was told I’d have to pay because I was just there the day before. $8 dollars to fix both nails? Granted it isn’t a lot but it’s the principal. Why are my nails chipping so easily? Like the tips were literally just breaking off. That is not okay. The entire set was poorly done and all honesty I should’ve received a refund. I do NOT RECOMMEND going here!! They’re horrible!!! *UPDATE AND RESPONSE * My nails were never done correctly from the beginning! There’s absolutely no reason for my nails to break and lift the same day I get them done. Had I been doing something that would cause it, I wouldn’t be so upset. My nails literally chipped at the tip by doing the most simple task, like grabbing a spoon or opening a car door. Being courteous would’ve have been the tech realizing that the initial set of nails were done faulty and the tech should’ve redid them. Please don’t ever speak on being courteous when you did not complete the task at hand effectively!

Went for lashes several times. Im definitely not the easiest client. Kimberly is amazing. Super patient and professional. Great Job! I highly recommend

Enso has a beautiful location and great nail techs. Their pedicure area faces a private courtyard where they typically have LIVE peacocks and exotic birds to watch, along with reality tv on display and color changing lights inside. When you walk in and are greeted to their enormous wall of available nail colors, and their beautiful aquarium, you know you’re in for a treat and it’s a great place to treat mom and friends to. ud83dude42nOne caveat though, is don’t plan to get a pedi or mani-pedi before walking across the street to the Cinemark theater unless you give yourself plenty of extra time; they do a great job here but they do tend to take a pretty long time for either service, so you WILL run late to your movie!

I went in for my nails and my daughters nails to be painted. While I was getting my nails done, they decided to do a full manicure on my daughter without permission. When it was time to pay, the manager said $76. I was shocked at the price. I asked for an itemized list, she said she would give me one after I paid. I gave my card, she said they only do cash, cashapp and Venmo, there isn't a sign anywhere. I asked for an ATM close by. She then said I needed to leave my phone so she knew I would come back. I told her I wasn’t leaving my phone. The manager proceeded to grab me and blocked the door. I asked what she was doing. Once outside I contacted police. They proceeded to take pictures of us and my vehicle. When police arrived, she stated she didn’t put her hands on me. I would avoid this place!!

Not a good experience. Distracted nail tech kept getting up in the middle of my set, then she asked someone else to finish my nails, and she was even more disracted. On her phone texting and talking to her boyfriend. Didnt get what i asked for, and i took a pic so they knew exactly what i wanted. They were nice, but quality was awful and customer service was very poor..