Map
Detailed Information
- Place Types Physiotherapist
- Address 521 S Heatherwilde Blvd, Pflugerville, TX 78660, USA
- Coordinate 30.443091,-97.642444
- Website https://www.pflugervillehealthcarecenter.com/
- Rating 2.6
- Compound Code C9V5+62 Pflugerville, TX, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I use to take my mother here for rehab. The best staff in the facility was house keeping. The facility lost many clothing items that belonged to my mom. They hire a bunch of none English speaking individuals and the clothes were always coming up missing, even though I had signs to say that family would do the laundry in her room.nOn the last occasion that my mother was in the facility, they lost her dentures. The DON that was there at the time acknowledged the loss and even sent a dental office out to measure her for new dentures, but found out that the dentist that she sent was more expensive than what I was asking the facility to replace. I provided her with the invoice (where I paid out of pocket for the dentures.)nNow the DON is no longer there. I have made several attempts to reach Liam, by phone and by email. I even have the text messages that I have sent back and forth to the admin.nIf you are going to put your loved ones here, please, please check on them regularly and at different times, also mark their underwear with the time that you came and come back to see if they have been changed. They should be changed every two hours, (per policy), but they are often changed once per shift.
I’m not sure I understand the low stars on some comments. My father has been in here almost a year and the staff takes excellent care of my dad. Every time I’ve been in, it is spotless. They have more than enough staff. The food is very nice and edible. My sister and I receive calls if there is ever a problem. We removed my father from a different nursing home that was so much worse and I am very pleased with the fact that we have him here. I am grateful for everything this staff does to care for my father.
The reviews are true coming from a former housekeeping employee. This place is horrible, I would never allow me loved one near this place after working there. The staff is completely abusive to the residents and they are constantly neglected. When a resident had a emergency, average response time was 10-15 minutes. At one of our state inspections, we failed because three rooms had emergency call buttons that didnt work. IMAGINE your loved one in a emergency and there only way to call for help doesn't even work. I have even seen many nurses completely ignore and treat reiddents horrible. LAMB is the worst. He is incompetent and wants to sweep everything under the rug. When I worked there, Lamb only showed up 1 time per week. The dude lives in San Antonio so hes never even there. If you care at all about your loved ones, STAY AWAY. I wouldnt wish this place on my worst enemies. BEWARE of LAMB!
The staff did a great job getting my Mom back to good physical health. The communication is the only reason it is not 5 stars.
My 77 year old mother called me tonight bawling because some low life stole the Christmas present we bought her from her room! She had 5 brand new sweaters never even worn yet taken from her closet. Who steals from the elderly?? Karma will find you I pray!!
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