Southpark at Cinco Ranch

loved it

Employees are so dependable about having the right number of non self checkout line helpers to the number of self checkout line associates. There's rarely a long wait time. I know exactly when the best time to go shopping at Kroger's is because I know who's going to be working.

Overall, Kroger's generally more expensive than most of the other stores than we shop at. This particular location has two entrances. We couldn't get in the entrance on the left side of the facility the other day and it was about 8:30 to 8:45 in the morning. Walked around to the other entrance went to customer service and asked why the other door wasn't open. Now get this, they had no idea why the other door wasn't unlocked. So we asked what time they normally open that door, same response they had no idea. Now this individual, I know this because I asked, had been at the store for over 5 years. they then got on the radio and called someone, who came to the front who had been working at the store again for many years and did a lot of the overnight supervising and stocking. they also did not know why the door was locked and or what time it opened. After that they pointed in the direction of the storm manager who we approached and asked the same question and they indicated that the doors don't open until 9:00 a.m. which coincides with the opening of the pharmacy which is just a few steps inside of that door. I include the gentleman in that a lot of seniors, who would be the majority of your pharmacy regular customers, generally get out early and like to do their shopping and errand running so having the doors and the pharmacy not open until 9:00 really didn't make a lot of sense in this community. I also asked what time the doors closed for the evening and he said that they shut the doors generally around 8:00. A few days ago by and I again attempt to be a customer at this location and I parked on the same end of the building and went up to the doors and the doors were locked and I looked at my watch and it was around 7:15 p.m. . I went back to customer service and they informed me that because the store was so short staffed that they had closed that entrance 2 hours earlier because they had no one to maintain that end of the store. Avoid this location at all costs. Because apparently a chain of this magnitude can't afford to hire somebody for a couple of extra hours in the morning or place a cashier at that end of the building so that they could also double you know as someone who is watching the door, as apparently this store must have a high theft rate or they wouldn't be concerned about not having someone watching the door.

The service and support at Petco is very good. If you are a new pet owner, it is a good place to go. A new addition are bathtubs were you can give your dog a bath. This is great if you have a big dog.nHowever, their food selection has gone upscale so that brands like Iams are considered passe and the supply and selection are more limited. We love our dogs, but having their food cost more than mine doesn't seem right.

They could improve the quality of veggies and fruits. Other than that great store.