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Option Care Health

6611 N Belt Line Rd Suite 100, Irving, TX 75063, USA
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Reviews
Sanden Loray (10/30/2020)
I went to an infusion center and was billed excessively. So the next time my doctor wanted to send me back? I showed him my EOB from them. He apologized and he won't be using that infusion center for any patient. There's billing for services, then there's greedy.nnNow I use Option Care and the staff and service is excellent! They call to ensure I get everything I need to do my infusions and my supplies are delivered by courier or shipped and arrive on time. Any time I have a question, all I need to do is call and I can talk to someone day or night.
Adriana Paiz (02/15/2020)
I have been having issues with them delivering my supplies when they say they are. I have been told for the last three days that they will have someone call me and no one calls me back. I am having to rinse my son feeding bag to make sure he gets his nutrition or feeds. They sure do act like they care about their patients. I even spoke with Lindsay with their answering service and cut me off while I was trying to explain my situation and then try to ask me later what was I calling for. This is ridiculous!
Brooke McDonald (08/28/2019)
This company is part of “Healthy Connections” located out of Houston. There are PLENTY of companies to use who will treat you right, give you what you have been billed for, send things and nurses out on time, but this company is far from that. This company has only complicated my pregnancy at a time when I need help the most. The staff is rude, they do not try and accommodate you unless you throw a fit. Why should I have to get upset JUST to get the things I need from them that they are billing my insurance company for plus what I’m paying out of pocket??? My OB office sent this referral to this company, they had no idea how they really treated their patients and hopefully won’t be referring to this company anymore. Do not waste your time, energy, or money on this awful company. I would leave no stars, but it’s not an option.
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