Gann's DJ Entertainment

Showed up late to the wedding then played all the wrong songs. Very rude and unprofessional

Horrible customer service! Showed up for our Condo pool party with no tent or chairs and had to borrow from a resident. Come on! You are coming to an outside event. You should be prepared! You are an entertainment company. The DJ was older and sucked at reading Trivia questions and answers as well as singing. He missed questions and answers I would NOT recommend this company!!

So glad we picked Gann’s Entertainment for my daughters wedding! Dennis met with us a few months before the wedding. He followed up with phone calls and emails. Was super to work with! Played exactly what we asked for and kept the after party alive! Highly recommend Dennis!

DON'T DO IT! If you're looking for a good businessman who knows how to communicate and treat customers with respect, KEEP LOOKING! Dennis treated my son and now daughter-in-law terribly, refused to communicate, and when he did was rude and unprofessional, took their money then didn't show up as contracted--sent a contractor (who was awesome by the way--I highly recommend Travis) who they had never met or talked with prior to the wedding. Took days to return calls, talked over them and their wedding planner anytime they tried to talk to him. Now he's wanting to communicate when he saw their review, too little too late.

If you are looking for a DJ who is courteous, respectful, understanding and honest please keep looking. Wedding planning is stressful enough so you don’t need this added stress worrying who will show up to be your DJ. Also, it might be days before you get a returned phone call. We even paid in full two weeks prior to the wedding (this is apparently unusual) and after he was paid we couldn’t get a decent response.nnDidn’t remember any details we discussed. Six month prior to the wedding I said our wedding start time would be around six (of course we weren’t sure of the start time six months in advance). We decided on 5:30 so I asked to move all tiles up 30 minutes about a month and a half prior. He forgot I even asked to do this until my now wife had to remind him 15 minutes in to their meeting, which went terrible due to him being rude and hard to work with. This ended up being a huge issue for Dennis even though he agreed to it and said it was updated. Also, I asked for him to be out personal DJ because of previous reviews stating a contractor showed up. I asked, he said he put himself down as our personal DJ , but we still ended up with a contractor. The DJ that showed up, Travis, was excellent but keep in mind he is no reflection of Dennis. I feel terrible Dennis got our money instead of Travis, who was actually courteous and understanding. For two weeks prior to the wedding we weren’t confident he was going to be there. Two days prior to the wedding we had to agree for a contractor to come because he was apparently overbooked. Once again he is not a man of his word, organized, or customer focused. It is honestly shocking he considers himself a business person.nnLong winded review but there is too much to say. Awful customer service in an industry that needs great service. We basically had to work around him, not him work with us, and we were the paying customers. Save yourself the trouble and stress by using a different DJ.