Moss & Owen

Awesome dentist (Dr. Owens) and staff, wonderful old building in a picturesque location. Every time I go here I am so relaxed. When was the last time you heard that for a a dental office?!

This place is amazing. I love going here, very professional. They explain everything they are doing.so thankful for them!!!

WORST dental experience in 15 years, for reasons created by dental office. When we made the appointment via phone call early September 2019, we were told that they accepted United Concordia (active duty military family of six), assuming we were in-network as new patients. When my husband took our 8-year child to the actual appointment for the exam and cleaning, he again confirmed that our insurance was accepted by the staff. It wasn't until 2 weeks later at the restorative appointment (filling) that I was informed by a staff member that we had an approximate $80 balance bc we were out of network to which I was confused. I explained that every communication up until this point, we were verbally led by Moss and Owen staff to believe there would be no cost bc of the insurance coverage (covers cleanings and visits every six months). 30 minutes later at the restorative appointment, I decided to leave and take our 8 year old and 19 month old out of the office until they (staff and dentist) communicated a clear plan proceeding forward with the reasonable expectation from our family as new patients that we would love to be patients, but only if our insurance coverage would be accepted. 2 more weeks later with multiple phone calls and conversations initiated by myself, we have made the solid decision not to waste any more our time with Moss and Owen as we have found a dentist that is in network and accepts United Concordia and FINALLY take care of the cavity of which this process began over a month ago for our 8 year old son. The ridiculous amount of energy that has been wasted and went into this very first induction of Moss and Owen Dentistry was created by the staff, confirmed by staff all because of miscommunication and lack of professionalism. Thank you for your time reading this review from our experience .

Awesome care, have not had a bad experience.

Wonderful experience and great dental care.