Starbucks

Ordered through Uber Eats and wasn't notified that they were out of peach juice until we opened the bag and saw two trenta cups filled with coconut milk. Basically we were charged $17 for two drinks that had coconut milk and vanilla syrup. No one called to ask if we wanted a substitute or another drink. Very dissatisfied with this location.

I'm disappointed today. I feel I let Starbucks cheat me. Today 2/24 they are out of venti cups, so I had to settle for a grande. The price of a venti according to the app would have been $5.33. They charged me $5.19 for the grande. Something seems wrong, the window checker even checked the price of a venti and confirmed it was a way better deal but all that was offered was sorry but this is what my machine is telling me. Sorry guys but that's poor customer service.

This is the only starbucks close to my house so I go here multiple times a week. I put 3 stars just because the people who work the morning shift are some of the best people; they are so friendly, good at their job, and they know my mom and I pretty well (as well as our order).nnThat being said, I definitely prefer going in the mornings because whenever I go in the afternoons or nights it's a completely different experience. The people who work at the later shifts are rather mean, seem openly annoyed every time, & there hasn't been a single time where they've got my drink right first try (mind you that I've been going here for years). I have always had a hard time speaking up for myself whenever my order's wrong at any food place, and it's clear that they take advantage of that as much as they can. They had me pay $9 for my $4 drink once because I was in a rush and not paying attention to the price that much but realized after the fact. I can tell you that the reviews on this location are very much true to what its actually like, I don't know why they have such a hard time making drinks right, especially because my drink is literally one ingredient, and they get extremely upset and visibly annoyed whenever I ask them to remake a drink that I'm paying for.nnI think it's important to say that I use to work at starbucks, & it was my very first job so I know what it's like to deal with difficult customers in a high-stress environment and maybe that's why it's always so hard for me to correct them because the last thing I want to do is make their job harder. But it's gotten to a point where I just wish I could go and get my drink made correctly because getting a drink is the only thing I can do during this pandemic so it's really the only place I go.

Hours at this location are completely random now. You can pull up at 8am on a Saturday morning and find the entire store closed with a sign outside with new random hours. No consistency and very confusing.nnNormally this is the go-to location, but it’s become disorganized

When their open its 5 stars. I've been disappointed by the hours lately but I suppose it is what it is. My drink was great..