Edible Arrangements

I wanted to surprise my husband at work with some dipped strawberries and “I love you” balloons. An hour after ordering I got a call that my husband was off work already. I called and was able to successfully reschedule for the following day. He just received them and they’re beautiful! Thanks so much, will be ordering again.

Terrible location. Do not order from this edible arrangements. I ordered from this location that was supposed to be delivered to a school. It was stated that it would be deliver before 3:00pm on the day of delivery. On the day I kept checking for updates that never came through their tracking option. From 10am until 3:30pm I called the store with no answer ten or more times. I called Edible arrangements customer support and even they could not get a hold of the store, telling me they could only submit a case ticket and email the manager to get back to me in the next 48 hours. Seeing as I had spent over a hundred dollars on an arrangement that wasn’t delivered and the next school day not being until Monday, I decided to drive to the location. This location is over an hour away from me, but only about 20 minutes from the recipient so I drove out of my way to the location and around 4:30 I received a call from a delivery driver that they were dropping it off. At this point the school was closed. I explained that to the driver to which he said that it was marked as being a school drop off, but the store never mentioned to him that he had a school delivery so he could drop it off in time, so I continued to the location that was still not answering my calls. Once there, the entire staff was in the back. No one in the front where the phone continuously rang. When I was finally acknowledged minutes later, phone still ringing, the rude gentleman asked me what the problem was. I told him that the arrangement wasn’t delivered and I needed a refund to which he responded that the delivery driver hadn’t made it back yet. I was unsure of what the delivery driver had to do with a refund, but after a puzzling moment he asked for my order number, disappeared and then reappeared with my arrangement.. I once again explained that it was too late to which he responded with a rude, attitude filled comment about how I should have said that instead of requesting to have it. What I asked for was a refund, I never once asked for the arrangement that I no longer needed. This exchange alone showed how this location is ran. In confusion and unprofessionalism. Do not order from this location.

I am very disappointed for how much money I spent on this. I got this as a birthday gift for my mother and the bouquet looks nothing like the picture. Theres roses which showed up wilting, which there shouldn't have been that many roses anyways and they didn't send the balloon I ordered with the package. She said the fruit was good, so at least there's that.. For as expensive as this was, I had high hopes and they completely let me down. I will never order from here again. Not to mention when I called at 2pm, they said they are out for delivery and didn't arrive till 6:03pm. The store is literally 20 minutes from where she lives. Save your money and order locally from a store who will care. This is too expensive to be showing up the way they did. I wish I could attach pictures.

Where do I start lol. I place an order over the phone on Tuesday so I can picked it up on Wednesday 3/17/2021 for my daughter's teacher for Teacher appreciation week. When I got there Thursday afternoon Ms. Lena said she couldn't find anything with my name on it. I started to explained who took my order and they also took my card information to confirmed my order. Ok after still looking can't find it. Ms. Lena told me give her 6mins she would make my order for me since it was small and simple bouquet. That she did and it came out perfect. She also gave it to me on the house because it was an misunderstanding on their part. She was so professional, calm and delivered in such a short time. Thank you again Ms. Lena. P.S Her teacher loved it :-)

If I could give a 0 score I would, so since we have been virtually learning for kids they have a special for 14.99 with free delivery. When I ordered from this store NOTHING SHOWED A MINIMUM DELIVERY ORDER to have items delivered it however did offer FREE DELIVERY SELECTED ITEMS which one of the items I ordered was considered FREE DELIVERY!!!. So the store calls and says the minimum delivery is $30.00 when nowhere it says it and because supposedly it's an hour away. My daughter wanted to do something special for her classmates and now two of her classmates will miss out because the store manager didn't want to honor the free delivery. He also was very rude and didn't offer a solution but to pay more money for deliver this is very sad and an unfortunate thing. Now at the last minute I have to figured something out while at work!! Please DO NOT DO ANY BUSINESS WITH THIS STORE THEY ARE HORRIBLE!!!!!!