Federal Way Custom Jewelers

I love this place! The staff are all helpful and extremely knowledgeable. They clearly have a passion for what they do. They have trays of stones to pull out and they can share the backgrounds and specifics on them. I've purchased several stones from them and they've made some beautiful custom pieces. If you're thinking about a diamond you may want to visit this place first because they have so much more to offer that you might just change your mind!

Such a wonderful experience today at federal way custom jewelers. I brought my mom with me to browse and René went above and beyond to listen to what we were looking for, educate us on different stones/cuts etc and we even got trade in value for some gold pieces. We are very excited to return.

I emailed for information on getting a ring sized and Brandon was very responsive, getting me set up right away. When I came in Sean helped me in a clean, safe feeling environment. I had a private appointment due to COVID concerns and they made me feel comfortable. I was skeptical at the recommended size but Sean was personable and obviously knowledgeable so I trusted him- I am so glad I did! The ring fits PERFECTLY and your service was exceptional - thank you!

What a great experience! We went in to have my wedding set refreshed and updated. Brandon was so informative, teaching us some history of my estate-piece engagement ring and the jewelry business overall. The finished piece is beautiful, was done in a little more than a week and cost about 2/3 what we had expected.

Brandon, at this lovely shop, not only bought my jewelry but restored my faith in mankind!nI had the daunting task of selling inherited jewelry. Some was cheap costume jewelry but other pieces appeared high quality. After reading the reviews I took a leap of faith and reached out to Brandon to make an appointment. He responded quickly and set the date. I was full of dread and anxiety at the thought of some high and might gemologist trying to intimidate and low ball me. I took a friend for support.nI was pleasantly surprised and more than a little impressed with Brandon's expertise and kindness. He patiently went over each piece and educated me on the fine art of determining value. He gave me his undivided attention and other staff members were on hand to help. I felt valued and he understood the emotional nature of selling inherited jewelry. He also counseled me on pieces that I may want to keep. I left feeling confident I got a great price for the lot and never once felt manipulated or taken advantage of.nI won't hesitate to refer to this fine shop and I hope that I get to buy there at some point. The jewelry is unique and beautiful