Freeway Insurance

Says they open at 9 and I’ve been here almost 20 minutes waiting. Whoever runs this location never answers the phone and is never helpful. This is the worst place to buy insurance from.

At first I was a bit skeptical, the building doesn’t look like that great from the outside and it’s in a shaded parking lot so it doesn’t stand out, and there were also mixed reviews on here. However, I have to say I was blown away with how above and beyond your agent went, I believe her name was Nikki. She worked with me to find the best rate possible and I was out the door with new, cheaper insurance. Even after my initial rate bounced back because of previous claims, from an accident that was no fault of my own, she went back through the available companies and found one within my price range. Apparently Florida doesn’t care who was at fault in an accident, it still effects your insurance rates so the fact that she was able to reapply and find another company was beyond amazing. Not only are they right down the street from my house but I’m able to pay my bill at their location rather than through an automated system, call center or online bill pay. I prefer to know who I’m giving my personal information to, so that alleviates a lot of stress over identity theft online or someone at a call center stealing my bank information. I just can’t say how much I appreciate everything your agent did to get, not only myself, but my wife insured, and back on the road. Thank you so much!

I want to give A Big Thank you shout out to Mary!! Thank you for being so helpful and down to earth.. And saving me a BUNCH of money!! I will definetly send people your way!!

Rates are higher than others . Nice staffing

miss. Mary was vry nice and helpful today when I came in to get insurance on my new car. she has a bubbly personality and vry welcoming.. keep her around.. love u Mary..