Map
Detailed Information
- Place Types Travel agency
- Address 5345 SW 8th St, Coral Gables, FL 33134, USA
- Coordinate 25.7639639,-80.2824141
- Website http://www.xaeltocuba.com/
- Rating 3.5
- Compound Code QP79+H2 Coral Gables, FL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Excellent service. Everyone is very professional and helpful!
I booked my tickets online and 3 days before, I called to cancel my tickets due to my father had a stroke and over the phone the were passing the message from one people to another one. I called 5 times and finally they told me the manager Mercy is the person that can cancel the ticket to get partial refund. She never called me back and she never did it. The day of the trip my husband went to the airport and request refund over the counter and they said the same, that someone has to call him and never happened. It is frustrating when you have a situation and no one do nothing to help. Nothing, early notification and not even a partial refund. Dont expect to mucho when you talk with Xael employees. Dont trust.
Great ud83dudc4d
Worst customer service I have been calling for over a week and they won’t answer the phone
Awful. The flight got delayed. The luggage got lost and nobody could give us an answer.
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