Johnston Memorial Hospital

Me and my daughter had surgery here. Staff was superb to us. Dr cummins was most appreciative. Anesthesiologist Angela was the bomb. She was so great with my daughter. That was most important to me. I thank the surgery team.

I have been fortunate to not live in the area, so I hadn’t had to go to this hospital.nI came with chest pain, shortness of breath, 170s/120s blood pressures and was left in the waiting room almost two hours.nMy blood pressure was high the whole time I was there. They treated me like I didn’t know my own body. I was mocked by two nurses. I had been stuck NINE times and they finally used an ultrasound to guide it. Which is what I asked for from the beginning because for some reason no one there can ever get it on the first try. I had asked every single person I was in contact with for Tylenol because when you have extreme blood pressures you get headaches, anyone in health care should know that. I was given two Tylenol about an hour before I left on my own.nI was given a nitroglycerin patch and not monitored AT ALL. No blood pressures, no ekgs, nothing hooked up. I called several times to try to get someone to remove the patch because it was making me nauseous and have a migraine. I was told my first ekg and second showed different things so they wanted to keep me to observe at least a night.nIf my issues were so serious that I needed to be admitted to the hospital, why was I not checked on? Monitored at all? I pushed every button on the remote to try to get someone. No one responded for over an hour. I had to get someone to take me to the restroom because no one working would do it. I have a history of syncope and collapse that is well diagnosed. I was told not to try to walk around on my own. Yet, when I needed assistance to the restroom. No one ever came. I have a bladder condition that is well documented, so they should know someone cannot hold their urine for 6+ hours.nI went to another hospital after being treated terribly from ~1230-~7nThe other hospital got my blood drawn and IV in, in one try. No ultrasound needed. They took me seriously, checked everything that needed to be checked. Gave me blood pressure medicine and got it all under control in less than two hours. They also treated my migraine. No questions asked. I didn’t have to beg multiple people for Tylenol.nSuper disappointed in my experience, but it’s no different than any other time I’ve been there.

Today was the third time I've had to come to the ED here and I have a mixed review. I came via ambulance and was forced to wait in the waiting room for over 4 hours. The front desk and triage were rude and unsympathetic to my pain. (Turns out I had a uti and kidney infection - not a stone as I had assumed from previous experience)nBut once I was finally given a room, I was surrounded by kindness and moderate efficiency. Dr. Jones is a fantastic doctor and helped with a difficult IV stick and blood draw. He ordered appropriate tests and medications. Meg was a pleasant and helpful nurse and Mark was a kind, albeit older, a bit uncoordinated and slow but attentive nurse as well.nAlthough my entire medical experience here lasted about 11 1/2 hours, I feel like I've gotten the care I needed - even if it took a long while to get started.

I went to the Emergency room 11/2020 for chest pain. Waited 2 hours then the nurse done a ekg and blood work and was sent back to the waiting room with a IV in my arm waited 2 more hours and still nothing. I got tired of waiting and and went and told them to take it out I was leaving . Now I know there were other people there but if you have a person with heart attack symptoms something should have be done quick. What if they had a heart attack in the waiting room I have never been to a hospital that didn’t take someone straight back. To me this is ridiculous and they don’t seem to care about the patient. Needless to say I will not be going back there on my own I would not recommend this place to anyone very poor service.

This has to be the most non-caring hospital I've ever been to even worse than Smyth county. The staff seems to be too worried about standing around making jokes and laughing with everyone else instead of doing the job they're hired to do. I've been here 3 hours and was told about getting a CT done almost an hour ago but they still have me in the room while everyone's walking past me just looking including the one who said they were taking me to get the CT. I wish I could no stars I'm never coming here again.