Map
Detailed Information
- Place Types Bus station
- Address 6304 Sewells Point Rd, Norfolk, VA 23513, USA
- Coordinate 36.894328,-76.238709
- Website http://www.yellowcabofnorfolk.com/
- Rating 2.3
- Compound Code VQV6+PG Norfolk, Virginia, Unit
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
This is a poor & sad business operator was rude & not helpful period !!!
I thought the customer service was great. My driver was a good conversationalist and I had good, fast experience with pickup. Dispatch was helpful, especially since I don’t know the area. Clean vehicle. #167. It was her idea to wait for me to make sure I got a room at my hotel. (I did.)
While my car was done I had the best driver ever. My first van ride and the driver was the best.
No call, no show. We booked a cab days in advance for my husband to have a ride to his ship for deployment. They never showed up or called to let us know they weren't coming. At 10:45 pm, I had to wake up my sleeping toddler and rush to base. The Cab was supposed to arrive at 10:30. I call a few minutes after the scheduled pick-up time to check on the cab and found out that they did not yet have a cab assigned for the pick-up.nnThe woman in the line was incredibly rude, unapologetic, and told me that she couldn't say when a cab would arrive if ever because none of the drivers had taken the job yet.nnI called days in advance, this should have been on the schedule. The blatantly dismissive and rude attitude on the phone really just unacceptable and uncalled for.
The app only works about 40% of the time. When try to call in it is hard to reach an person. The auto machine dont understand what some people say. Some of the drivers have real attitudes when they pick up a handicappe people.
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