RV Warehouse

What a terrific small business! We had been searching for a company to do some work on our 9 year old travel trailer. We weren't happy with the prices and response time of the local dealerships and generally prefer to work with local small businesses anyway. We were delighted to find RV Warehouse. We arranged for them to install our new awnings and remove the faded decals from our trailer and give it a polish and wax. They quoted us a great price and did a fantastic job. The decal removal ended up being more time consuming than they had estimated, but they stuck to our agreed price without complaint and, as I said, did a wonderful job. Highly, highly recommended!

We had some serious water damage from a storm to our 2017 Road Warrior. We called around to so many places looking for someone to take on the project, and finally RV Warehouse said they would! They even helped us find a tow company to get it there. RV Warehouse did a great job handling our insurance claim with State Farm, even after they found another area with water damage that we didn’t even know about! Once we had it back (in the desired time frame of our campground opening) there were a couple things that had to be tended to but they went out of their way to get it done! I would most definitely recommend RV Warehouse! Their communication was top notch, and I was definitely the annoying RV owner anxious for opening of camping season! Job well done! I hope we don’t need to use them again, but if we do that’s where we will go! I will definitely be sharing their info to fellow campers!

They were honest, quick and always kept us updated with the next steps in the process. I would recommend them 100 times over! They are a small business and stand by there workmanship and I couldn't ask for a better group of people to do business with!nnThank you guys for everything!

RV owners, Beware! Run Away before it's too late.nThe owner will deny as he has lied over and over with this repair. The pictures of his horrible, fraudulent practices are added to google for your review and legitimacy of my review. Here is the story, I went to pick up my RV after waiting 6 months and being told it was ready for pickup. The repairs were horrendous. The work had not been completed per the estimate and there was damage to my RV that wasn't there when I dropped off the car. It looked like someone had taken pry bars and tried to pry two of my storage compartments open.nIt is now 7 months since I dropped off my RV, on July 6, 2020, my state farm insurance agent saw first hand and a shop worker admitted to him that the rear wheel fender $2400 and rear cap $10,250 was never purchase or installed. My state farm agent and I took a moment to further inspect the repairs that were so called completed by the shop to find fiberglass cracks on the entire back of the rear cap and crease in the rear wheel fender where the items were never installed.nThe estimate provided to state farm by the shop which they paid because the shop said the parts were so expensive were never purchase, never installed and 7 months later I was left with a RV that was not repaired per the estimate and vandalized at their facility. State Farm has in their possession time stamped photo evidence documenting this dishonest and fraudulent activity whereby that instead of replacing the cap per the estimate quoted for the part alone at $10,250, it was never installed and an extremely poor fiberglass repair job was done on the original damaged cap which could be seen from the back of the cap as well as frame damage left completely untouched and a rear wheel fender $2400 still damaged that was never replaced. I hope the legal system prevails and this shop loses their right to practice business in Hampton and never touch another RV!

We were traveling on 64 from Powhatan to Virginia Beach to Holiday Travel Park when a truck driver alerted us we had a problem. After pulling over we realized our back passenger side axle had broken on our Grand Design Momentum 351 M. We were about 4 miles to the closest exit so we limped the RV to the exit and parked in a Cracker Barrel Parking Lot. When we arrived at the Cracker Barrel both back tires were completely shot and the back tire on the passenger side had actually wrapped itself around the back leveling jack. We thought the camper was going to flip over. I googled closest RV Repair and thank the good lord that we found RV Warehouse. While they do not do road side work the owner told me that if we could get the RV to him that he would stay late and fix it. After hours of Good Sams trying to find someone Lane gave us a number to Tidewater Express Towing and they came out removed the tire from around the jack and got the axle straight so we could limp the RV another 10 miles to get to RV Warehouse. It was about an hour after they would have closed and they stayed true to their words and were waiting for us in the parking lot. Due to the extent of repairs, they had to replace leaf springs, hydraulic lines, and 2 new tires they told us it would not be ready until the next day. The service repair man stayed until dark or after on Wednesday to get as much done as he possibly could so that we could get our camper back as early as possible to be able to enjoy our long weekend. They went ABOVE and BEYOND sending pictures of the damage to our insurance company for us. We weren't sure what to expect with the bill since they were working later and the cost of materials and labor but they treated us fair and reasonable and we could not have asked for better customer service. I would highly recommend taking you RV there to have any repairs done. They may be a good little distance away but to find not only an exceptional quality of work (my brother in law inspected the work upon pick up and he said you would never tell anything happened on that side it was so nicely done down to cutting the installation perfect) and the customer service this company provides it would be well worth the trip. To ALL the employees and the owner of RV Warehouse we THANK YOU! I will be spreading your name to all of my camping friends and people that I meet along the way.