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Gold's Gym Arboretum

9101 Midlothian Turnpike #200, Richmond, VA 23235, USA
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Detailed Information
Openning hours
  • Monday 4:00 AM – 11:00 PM
  • Tuesday 4:00 AM – 11:00 PM
  • Wednesday 4:00 AM – 11:00 PM
  • Thursday 4:00 AM – 11:00 PM
  • Friday 4:00 AM – 10:00 PM
  • Saturday 7:00 AM – 8:00 PM
  • Sunday 7:00 AM – 8:00 PM
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Reviews
andrew weaver (03/16/2021)
The staff does a great job at promoting a community environment. They encourage interaction with the employees and the other members. It's been very refreshing. Very professional. Clean. A positive place full of positive folks doing positive things.
Jason Chase (01/29/2021)
I have been a member of this gym since 2003, Lynn and Bill make a great management team. my only gripe is maintenance and some of the up keep on the machines but wouldn't think of lifting at another gym... my home away from home... if you're serious about lifting, this is a great gym & atmosphere to get it in
Andrew Long (01/08/2021)
The facility itself is good and the staff are friendly. They have exactly what you'd expect from a gym. However the way they do business is a little shady. They neglect to tell you that at the end of your contract your account gets rolled over to a month to month account and you're automatically charged without them contacting you. I guess you're supposed to find that in the multi page contract. Then I also spoke with them about not being comfortable with going to the gym because of the pandemic and if I could end my contract early because of the situation. The answer was a flat out no and even when the gym was closed for COVID we were still charged because they had online classes available. They did offer to waive billing for the next month to make up for it, but as I just found out they didn't actually waive that month's bill they simply tacked it on at the end when our contract expired. Overall the price is too expensive and it's not worth having to read through the multi page contract to make sure you're not getting screwed over. Pick a simple gym and save yourself the headache.
TJ King (12/03/2020)
I definitely recommend this facility. I had a minor issue and brought it up to the Lynn, the general manager and it was taken care of immediately. I really appreciated the quick response. Also I work out in the morning and I am always welcomed by Tay and made to feel right at home. Keep up the good work.
Koriy Duvall (03/22/2021)
Decent Gym poor management and customer service in relation to cancellations. Out of contract they give you the run around to cancel. Provides me false emails and when I reported it to the manager she was no better. She asked why didn’t I cancel over the phone. Like I wanted to email inaccurate emails and continue to get billed and have to deal with a rude and dismissive GM. I’ll be taking this to the district manager.
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