Map
Detailed Information
- Place Types Moving company
- Address 290 Belmont St, Worcester, MA 01604, USA
- Coordinate 42.273426,-71.7712143
- Website https://www.uhaul.com/Locations/Self-Storage-near-Worcester-MA-
- Rating 3.5
- Compound Code 76FH+9G Worcester, MA, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 7:00 AM – 7:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
If i could leave a zero star review I would. First of all...this company held over 400 dollars of mine for weeks. I ordered a tow hitch and had an installation date scheduled. I was called the day before and had the date pushed out due to delays in receiving the parts. Fair enough. Next I show up to have the installation and guess what? No hitch and no call to inform me the installation had been pushed back yet again. This part you won't believe. Show up for next installation...it happened again!!! It was postponed and no one contacted me. This time I was told I would recieve a discount of the installation cost. Here I go and show up a third time. I know i should have learned my lesson. This time I'm told they will only give a 10 percent discount for all the poor customer service. I had to haggle to recieve a 14% discount. I leave my car, Im told it will take 2 hours. 5 hours later I call. You've got it! They had the wrong part and no one bothered to call me. They sat on my vehicle for 5 hours and no one called. Now I have to wait 5 days for a refund. ABSOLUTELY THE WORST CUSTOMER SERVICE EVER. DONT DO IT.
Hands down one of the best experiences I've had with customer service- period. It was a bit of a wait to get to the counter, but it was busy and your renting property that is about $50k each.. so yes I expect that to be a process and take some time. Got to the counter and each service rep was very knowledgeable and explained everything in a pleasant and professional manner. Got to the truck and the man out there was just as good as the people inside. Truck was clean. Brought back the truck and again.. service was a A+. Did I mention that I enjoyed my experience? Yeah? Cool.
I'm 22 and this is the first time ever moved or driven something bigger than my SUV. This was a seamless experience. At the end of the day, I parked the Uhaul on the wrong side of the building for returns and I was so tired and sweaty from moving and the woman working there offered to move it to the other side for me. Overall, an awesome experience. I had a lot of anxiety but this was super easy.
If this is the location near the hospitals on lake Ave than I had a great experience each time I have encountered dealing with the employees at Uhaul , entering my space and paying both in person and setting up online services. I called the same day and was able to secure a space for extra things for a family member. The parking is a bit of an issue but for the price I think if you pull around to the storage pods you can either cross the street or use Google to see if the times are less busy ! Setting up pre pay is an awesome choice to avoid the traffic and parking situation. All I all I am very happy her and inside the actual facility the area is impeccable. Not one spec of dirt or dust. The floors shine like a mirror and lights go on as you proceed along the path toward your bin. I recommend Uhaul as a place to rent and use for temporary storage.
No issues! Booked a motorcycle trailer on line. Everything was all set when I went to pick it up. Smooth as silk! Staff is very friendly and knowledgable. Would definitely rent from here again.
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