Map
Detailed Information
- Place Types Car dealer
- Address 247 Boston Turnpike, Shrewsbury, MA 01545, USA
- Coordinate 42.276389,-71.742137
- Website https://www.patrickssubaru.com/
- Rating 4
- Compound Code 77G5+H4 Shrewsbury, MA, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Patrick Subaru double charged my wife’s Visa Debit card for the same service (same day identical charges). Unfortunately, this wasn’t a small charge (exceeding $500) and was noticed almost immediately when reviewing our bank account. After visiting the service department the next day with supporting documentation of the double charge, we were advised to bring it up with out back directly, as they confirmed my wife was charged only once for the service. After reviewing with our bank and some transaction history gathered by the bank and VISA, Patrick Subaru in fact charged my wife twice for the same service. Fortunately, this double charge was corrected by the bank returning the funds to our account.nnWe have no intentions of returning to this dealership for any future service or purchases. We purchased our Subaru Legacy from this location and unfortunately lack the confidence to return. Nice work Patrick Subaru, you have lost a customer for life and many of our family who also own Subaru cars. There are too many reputable Subaru dealerships who don’t double charge customer’s cards. Excellent work!!
I found Patrick Subaru on line. I decided to give it a shot as the majority of the sales reviews were favorable. Cristian was very helpful, no pressure at all. I am happy with my purchase.nI was impressed that all the showroom employees had masks on and were wearing them correctly! Each customer service station at antibacterial hand sanitizer and hospital grade cleaning disinfectant.
We just leased this beautiful Forester Limited thanks to the amazing assistance of Paul and Isaac. We did a lot of research and visited countless dealerships in the area. We decided on Subaru based on the quality of the product and the customer service provided. Visit Patrick Subaru and ask for Paul. You will NOT be disappointed!
I brought my 2017 Forester in for a recall repair on the A/C condenser.nWhile I was there I opted to have my engine oil & filter changed, sonduring your vehicle inspection your mechanics checked brakes, cabinnfilter, and engine air filter. The engine filter compartment was found tonhave nesting material from probably mice.The inspection found that both air filtersnwere in need of replacement for a cost of about $155. I knew I could replacenboth filters for much less, as I did for $31. I told you not to replace themnwhich you didn't. What I can't understand is, when your mechanic checkednthe engine air filter and found nesting material why didn't he remove thennesting material before replacing the filter cover, I guess Patrick Subaru has their limits as to how far theynwill go for their customers. This past recall service appointment with Patrick Subarunspoke volumes about your dealership.
Buying a car can be so frustrating and stressful! So much money and so many important decisions to make, its scary! I have to say all those fears and uncertainties were none existent with my experience at Patrick Subaru. Paul and the whole team there were so kind, knowledgeable and transparent with me about the whole process. They answered all my multiple mundane and repetitive questions as I navigated my way through all the options; from the perfect car, to the leasing options and the extra warrantees. Paul was my point of contact, he was beyond responsive, answering my questions even on his days off. Thank you to Paul and the whole team at Patrick Subaru, I absolutely LOVE my new car and I couldn't have done it without you all!
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