AnimaLodge Pet Resort

I will NEVER board my dogs here again. Both my daughter and I were lied to when we set up the boarding arrangements. They told both of us during our individual phone call to set it up, since we were dropping them off Saturday morning and picking them up Sunday afternoon, we would need to pre-pay for two days but we’d get half of it back if the dogs were picked up Sunday. When we went to pick them up we were informed that we “misunderstood” what we were told and they could not refund for Sunday. Their “cut off” time for the second day was at 2 p.m. but oddly enough, they don’t open on Sundays until 2:30 and we would be charged for that second day. And the manager was kind enough to inform me that if I didn’t like it I could take my dogs somewhere else next time I need them boarded. I fully intend on doing just that.

The Animal Lodge Pet Resort is AMAZING!!! My pups are so beyond excited when we pull up... They love Doggie Day Camp... The staff is so kind and they truly love your dogs... Fun place for your dogs to hangput, play with friends and enjoy the day waggin their tails... Thank you Animal Lodge Pet Resort in Laurel for taking such great care of my babies, during doggie day camp, THEY LOVE YOU!!!nFranklin & Mozart's MommynMrs. LL Cook

I would not recommend this boarding facility to anyone who cares about their animal. I understand some have views that a dog is a dog and I completely respect that and this place may work for you.nBUT, I do care about my lab deeply and I was very unhappy with my boarding experience. I do admit that some of it was my fault for not asking all the questions before I boarded him so I wanted this review to help anyone looking for the answers.nThey leave at 6pm and do not return until 6:30am, that is 12.5 hours that your pet is completely alone without ANY supervision. If they get sick or need to go potty, they will have to go in their tiny kennel to be cleaned up in the morning.nIf you get back from vacation on Sunday, you have to pay for Sunday because they say pay for anyone pickup past 2pm, they don’t open until 2pm on Sunday...nThey typed into their schedule wrong my request to have my dog let out eat day for play time so he ended up being boarded in his kennel without play for 2 days strait, usually he roams the yard all day.nThe front desk is very unprofessional and gets flustered and stressed when you simply ask for a pen, it was a nightmare dealing with them.nThe only reason they are getting 2 stars instead of 1 is because I called and talked with Debbie everyday, she was so pleasant and I could tell really cared about the dogs and was getting to know them.nnThere is not many options in Billings so I feel your pain as you look for a place but just do a quick visit here and ask to see the kennels and ask about unsupervised hours, I think you’ll be able to find something else, I hope.

The clinic has horrible staff especially if you have purebred animals. Very judgemental felt very belittled

If you are travelling on I 90 near Billings, Mt and your pooch needs a place to run and play in water, you must stop here. All fenced in off leash area, no rattlesnakes and there is a young buffalo on the neighboring property that loves to greet dogs. Only $1 admission per dog!