Stockton Loan and Jewelry

I was very excited because green is my favorite color I love and prefer the vintage jewelry look. This ring was meant to be my wedding ring in which I took my time searching for. Was very happy to find the ring that I did. The initial person that helped me with the purchase of the ring was very nice. He is not the person that started to help me when the jewel popped out the socket.nnOnly after wearing the ring for 2 months the emerald jewel fell out of the socket. I was lucky to catch it from going down the drain. I first called and the gentlemen I initially spoke to said “don’t worry about it, bring it in and I’ll fix it free of charge. I went and took my ring in and he says it will be 45 to fix. I said okay that is fine and did not mention the fixing for free over the phone. Then the gentlemen say, if we are not able to replace with this jewel do you mind if I replace with another one. I said yes if the emerald is real. He said I cannot guarantee that. So, I said call me if you cannot fix with my real emerald, then I do not want the defected ring.nnMe and my husband had gotten COVID so we could not go pick it up right away. So then after we were able to, my husband picks up my ring in which they charged him 60 and gave him my ring with a replaced chipped jewel. I did not authorize for the ring to be replaced with a fake jewel and a chipped and scraped jewel at that. The ring they gave back mu husband 1.) is with a fake emerald and 2.) a chipped fake emerald.nnI think the professional measures that should be taken on behalf of Stockton Loan and Jewelry would be to refund the amount I paid for the real emerald being that I now have a chipped fake emerald ring.nnThe dark emerald that is not real is chipped and the one that is bright green is the real emerald. A huge difference of quality and appearance.

Thank you Ray for the great deal on the ring I will be back

I’ve been to this Pawn shop twice and have always been treated with respect and never felt intimidated to sell or buy anything I wasn’t ready to.

I've been going there for years. I've never had a bad experience with them. Good people.

Great people. I highly recommend. Honest and trustworthy