InStock Flooring & Supplies

Ben Milligan who is a manager in sales here is the man! He always has been very honest and looking out for the customer. He truly cares about everybody he deals with and is super knowledgeable about all flooring products. To top it all off he has many year experience installing which makes him even more knowledgeable than the average sales person. I recommend Ben to all of my friends, family and anybody looking for flooring materials.

What can I say? We wanted a quality product and in stock delivered and installed exactly the flooring we were looking for. Smooth sailing from start to finish.

Kaden and his staff were very knowledgeable, friendly and patient while helping us choose quality carpet. We were impressed with the selection they had to choose from. Prices were competitive and the job was done on time. J D Jensen and his crew did an excellent job of installing the carpet in every room. They were fun to work with and their help in moving heavy furniture was greatly appreciated. We would recommend InStock Flooring to anyone.

I would have given a zero star rating if it was an option. This company is one of the most dishonest, and downright crooked companies that I have ever worked with. The hardwood flooring in our home was installed terribly with so many fallacies, including the quality of the wood. After a third party company inspected the floor and install, they ruled that the floor needed to be replaced by fault and responsibility of In-Stock flooring. After at least 2 years of back and forth with Deno (the so called Owner) he finally gave us a replacement floor. However, now we have spent the last 2 years trying to get him to install the floor as he is responsible to do and as he agreed to do (verbally) several times. To this day, our floor is in boxes in our basement and he hasn't replaced and installed as promised He is very difficult to get a hold of and he avoids issues and puts them off in hopes that you will go away. How this company is still in business is a marvel to me. I strongly urge anyone considering purchasing from In-Stock to not do it. You will likely end up with extremely poor service, product and a migraine to say the least.

InStock started out great with customer service. However, we have since discovered that we were completely fooled. Our carpet is 4 years old and needs to be replaced. It is matted so badly that I am actually embarrassed by its appearance. We have tried unsuccessfully to try to get our issues resolved. We have gone to the point of going directly to Mohawk, who told us they first needed the spec sheet from InStock. We requested it multiple times until we have finally just given up and feel so embarrassed and saddened by apparently being fooled. We spent over $11,000 in flooring for our very small house and specifically told Dennis at the purchasing point that we are retired and are spending our 401K money to update the house and didn't want to do it again for a very long time. We own a rental house that has carpet from Carpets of America that we got for half what we paid to InStock. We realize prices have raised, however that 20+ year old carpet looks much much newer and has held up so much better than what we have had for only 4 years. What a disappointment. I see they are moving to a new location, but please. BUYER BEWARE. There are much better choices available in Cache Valley. When I told InStock I would be leaving an honest but negative review, their only reply was, "Oh please don't do that. That will really hurt us". But even then, not one effort to try to make right was was terribly wrong.