Map
Detailed Information
- Place Types Dentist
- Address 6315 Pearl Rd Suite 104, Parma Heights, OH 44130, USA
- Coordinate 41.3887548,-81.7629019
- Website https://www.brightnow.com/dentist-near-me/parma-heights-dentist
- Rating 4.1
- Compound Code 96QP+GR Parma Heights, OH, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Bright now dental is the best dentist office I’ve ever been to! I’ve been a patient for almost 20 years! The ladies at the desk are amazing! They make sure I’m well taken care of! Rose who cleans my teeth has been fabulous! I was very nervous to see a new cleaner however she really took her time and was gentle with me! Talked over everything and made me very comfortable with her! Dr Rico is the best! Together this team makes this office amazing and well worth coming back to! Thank you guys for all you do!!!!
Fast, Friendly, and Fantastic work! I've had Dr. Rico and his pleasant staff of hygienist perform two root canal/crowns on my teeth since June of 2020 and I've never been so impressed by a dentist in my life (I've had a few different ones too)! He isn't interested in getting as much money out of his patients as he possibly can, he's too busy being that good at his job to need to. He cares for his patients and will do all he can to save them as much money as possible! My crowns fit so good they feel like they've been there my entire life!
My family and I have been coming here for the last 5 years. The office is well maintained and clean. The hygienists and dentists are superb! With that being said, I have 1 complaint. Today I was treated very poorly by the young lady at check in. She was very rude and had a terrible attitude. She even went as far as giving me an unneeded statement with attitude that was very unnecessary. I would expect to have a professional check in person who knows how to provide friendly patient service. There are ways to speak to people and there are ways that you don’t. She is the first person patients are greeted by, which gives the first impression of the entire office. If I hadn’t been a previous patient, I would have walked out and never looked back. There are so many kind people out there in need of a job, please consider who you are staffing and if they are fit to do the job professionally. Times are rough for everyone these days. We need to uplift each other, not degrade each other.nnThanks for you reply (owner)! However, if I have to be spoken down to and belittled by your check in person my next visit, it will be me and my family’s last visit. Thank you.
Overall this is a good place to go for dental work/issues. I recently got a permanent crown and Dr Rico did an excellent job of making sure the fit was good. I also see Becky...she is a wonderful dental hygienist. Very thorough and helpful. The only reason I gave a 3 star rating is because there is a nasty person working at the front desk. I'm not sure of her name. Anyway I had an issue with my temporary crown and she gave me the absolute worst customer service over the phone! Terrible phone/customer service skills...she was snotty and rude.
It was a good visit but I don't think the gal (Angela) did a good job cleaning my teeth. In years past (Linda) did a much better job. I feel the cleaning was not complete.
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