Riverside Cinema

Okay I was honestly surprised by some of the bad reviews people have left?nThis theater is very small but I believe locally owned? I didn’t expect the grandest theater or the most comfortable chairs. But my personal experience in the 3 times I’ve been here:nnThe employees were extremely friendly. We ordered popcorn, soda and an Icee. All were really good! What you’d expect at any movie theater.nThe prices were again, what you’d expect at any movie theater. The movie tickets themselves were only $5 because of Covid!nWhen we went, nobody else was ever in the theater with us. So we sat in the back row and put our feet up. We brought a blanket with us because we’d read reviews that people were freezing in the theater. Again- where is this coming from? We didn’t use the blanket at all because it was the perfect temperature. Not freezing but not hot. I’d guess it was around 68-71. Perfect.nnWe’ll be back once they reopen!

Staff is very friendly and they all have great customer service! Only downside about this place is the movie theater itself, it’s FREEZING COLD. I went and watched a movie and my whole body was extremely cold, as well as my hands and my nose. Chairs are slightly uncomfortable but it doesn’t ruin everything. Since this the only place in town it’s a nice place to go. But would really appreciate a appropriate temperature setting, or might just bring a blanket. Other than that, great place to go!

Froze to death. Not heat. They also have rats. Husband watched one running across the walk way when we were watching the movie. Here talked to manager and said that they do have a problem with that. Inside the movie area is dirty. Needs major cleaning. Total disappointment. Next time, going to Olympia!

Went to see star wars, movie was good. But I don't think I will be back! $30 for 3 adults and the place smelled like piss and diaper wipes. When we first got there people were talking about a rat running around though we didn't see it. And people talking throughout the movie. Clean it up or you will lose more customers.......

I was discriminated against as a disabled male with extreme medical needs.nnYesterday myself and a friend took a bus from elma to see a movie. After a couple buses and two hours we made it to the theater. We went in bought our tickets and went in to sit down. At this point I want to say that I have a medical condition that requires me to carry a back pack or some type of bag that can hold the device that I am in constant use of and I might add that the device is very embarrassing. So of course I had this bag with me.nAfter getting out tickets and sitting down, less than a minute went by and a staff member approached me and told me that my bag was not allowed Into the theater. I explain that I can't be with out the bag and she says to me that she is just the messenger and let me know I could speak to a manager. (Not once did I become rude or swear or talk down to anyone in this entire occurrence) so i say okay and I exit the theater and at that point approached who I was told was the general manager. She explains what's going on, then tells me I can rent a locker from them. I let her know I understand completely but in my case I have to have this bag at ALL times and am unable to be parted from it (not even for a sec because it is attached to me...) I tell her of my medical condition, tell her that I'm more than happy to let her search my bag and see that I am being truthful and she tells me no and didn't seem to care at all. She tells me that it doesn't matter what function the bag has or what's in it, and how she can't make an exception. At that point I was pretty upset, but I still held my composure because as soon as I get nasty w her, it justifies her actions and how she's treating me.nnBy crowdnow a small crowd was forming and I am feeling more and more embarrassed as everyone is hearing me talk about my medical condition.nnI say okay fine. I inform her that I would like my money back because her employees let me walk all the way into the theater and sit down for only just a second and she tells me that there is nothing she can do and can only give me a voucher for another day.nI tell her how embarrassed I am and how I don't want to come back to the theater because of that and face the same employees that all know about my embarrassing medical problems. and on top of that why would I want to give any kind of business to a company that clearly discriminates against people such as myself. and then there happened to be a lady walking by who had a bag such as a purse that was twice the size of my backpack. I pointed out to her and she tells me that it's a purse and how that's allowed.nnSo not only do I feel discriminated against as a disabled person with a medical problem that is extremely embarrassing, but now I also feel discriminated against as a male whom does not carry a purse.nnI'm extremely disgusted in how I was treated and i fear for those who have similar problems and how they will be treated and how that will make them feel.nnWhen I asked her for her phone number so I can file a complaint she refused to give me one and referred me to a comment section on the website and told me that I might get somebody to read it.nnI'm so embarrassed about this but I don't want to even go to the mall because I fear running into the people that work there and how they know about my problem along with the crowd that had gathered around us as this proceeded.nnThe most terrible thing about my experience At this movie theater is that you obviously have to be in perfect health and they're not allowed to go in there if you have some type of medical problem that requires you to carry something on you. I'm truly disappointed in the humanity of the general manager at that location and I assure any reader that I shall never go back.nIt took another three hours to get home on the buses after this.nnThanks for such a horrendous trip to the theater Riverside.