Map
Detailed Information
- Place Types Pharmacy
- Address 65 S Livernois Rd, Rochester Hills, MI 48307, USA
- Coordinate 42.6802796,-83.1514505
- Website http://www.kroger.com/stores/details/018/00492?cid=loc_01800492
- Rating 4.2
- Compound Code MRJX+4C Rochester Hills, MI, US
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Worst service ever. Prescriptions called in the day prior. I went to pick them up the next morning and was told there is nothing ready. I had to inform them the medication was called in. Then was told oh it is. It ready because we were busy yesterday giving injections. My response was, you didn’t inform the customer the medications are going to be filled, he then responded with we were short and could not fill them, please wait an hour (as the guy in front of me was picking up his medicine). This is not the first time and we have encountered this problem and lying at this pharmacy. We will not be returning.
Friendly service in a timely manner.
I love this Kroger and it’s location, it’s so unfortunate that the pharmacy is so poorly run, I run into some sort of issue every time I use them, which is maybe once every two months.
All staff are always very professional, kind and willing to go the extra mile in order to meet our needs. They are sensitive and very knowledgable with how much of what we need is time sensitive, as we undergo fertility treatments. Our endocrinologist & nursing staff also give very high kudos to the pharmacy as they too have needed to speak with likely all staff there at this point!nWe cannot thank you all enough for providing such high level customer /patient service!
I transferred to this location from another a few months ago, and my prescription has never been ready when I run out. I never get a call that it's ready, and when I walk in to ask for it anyway I'm left waiting 30 minutes to an hour for them to fill it. I have one prescription, and it's a pretty common one -- it shouldn't be this difficult to get it.nn*Update from 1 star to 2* I've now called and sorted the issue out, and the woman was really helpful and claims to have fixed the problem -- guess we'll find out next month -- but someone messed up initially and that's kind of a big mistake to make. Luckily my prescription isn't necessarily life or death, but someone else's could be.
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