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TV Service of West Michigan

640 Romence Rd #114, Portage, MI 49024, USA

Map

Detailed Information

Place Types Electronics store
Address 640 Romence Rd #114, Portage, MI 49024, USA
Coordinate 42.2165018,-85.5960566
Website Unknown
Rating 3
Compound Code 6C83+JH Portage, MI, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Zac Mohney (02/15/2021)

They’ve had my television for 9 months. Every time I call I’m told that they’re not in the office, or they’ll have their repair man call me back, or they just don’t pick up. I’d understand if the part that they needed was still unavailable, but they won’t talk to me about it. Bad customer service. Don’t waste your time, money, and energy!

Hagen Fieberkorn (12/03/2020)

Called to inquire on Blu Ray repair services and the gentleman I spoke with apologized that they didn't offer such services, but walked me through some simple cleaning steps that I'm already capable of doing myself. His insight was extremely helpful and reassuring. I'll be contacting this place again if I need any assistance with electronics in the future. Sometimes just a minute or two of tech talk can save the hassle of a bigger headache. I really appreciate people who put helping first and money second.

We're One (06/08/2020)

They said they'd have the diagnosis to my TV on the following Monday. I waited a few day and heard nothing. He kept saying he'll get back to me and never did. I called everyday and still he had no answer. A week later I tell him I'm tired of the waiting game and want my TV and money back and all of a sudden he knows what's going on a the my TV. Then says the part where isn't in and it will be over $200 to repair. Horrible customer service. They couldn't repair my TV because there was a back log on parts and I never got a warning by that this would happen. They had to know this part was back logged but failed to tell me. Then they wouldn't issue any portion of the deposit back. Sounds like con artists to me, in the least horrible business men.

Carl Keller (08/22/2019)

Had and issue with my Samsung refrigerator and was given their contact info. Leroy came out and instead of possibly replacing the circuit board, he just needed to remove ice buildup and set up so the drain tube doesn’t freeze again. He was honest and professional! Very rare in today’s world and I was impressed!! Highly recommend