Marshall Music Co.

Went there for violin bow repair. Personnel is always nice, knowledgeable and helpful.

I've been calling the 337-9700 number and haven't been able to get through to anyone, not even the operator...I live far out, trying to get a hold of the repair and or organ repair department. I don't want to come all the way out and your out of stock or don't have what I need...is there another number I can call? please respond

Fantastic place to buy musical instruments and accessories for everything you need in the musical family

ud83dudeabBUYER BEWAREud83dudeab Marshall Music has great products, instrument servicing, and some fantastic employees...but Debra in the Finance department is NOT one of them. God help you if you ever have to speak with this woman. If you're going to buy an instrument from these guys pay cash outright. I had multiple account issues with automatic payments and unfortunately every time I had to speak with Debra she spoke to me like I was trash. I was courteous in every interaction and still her voice dripped with contempt. I work in customer service and if I treated people the way she treated me I would lose my job. I fell behind on a few payments due to the ongoing problem with their automatic payment system and having just moved our mail was not being forwarded correctly so we hadn't received any notices. She sent a repo man to our home who blocked us into our driveway and refused to move. This retired cop shoved his badge in my face and screamed at me that he wasn't leaving without the instrument. We had to call the police for assistance and we paid off the instrument. If anyone that cares from Marshall Music reads this please remind Debra it costs NOTHING to be decent. For anyone reading this who is deciding whether or not to make a purchase do NOT finance unless you have some serious street cred. this place resorts to intimidation to collect. Wow.ud83dude33ud83dude1fud83dude22

A great family-owned business with outstanding customer service. There is no better band/orchestra instrument rental program in Michigan. Highly recommended.