Map
Detailed Information
- Place Types Local government office
- Address 303 N Main St, Rockford, IL 61101, USA
- Coordinate 42.273185,-89.092611
- Website http://www.ides.state.il.us/
- Rating 1.6
- Compound Code 7WF4+7X Rockford, IL, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I would like to thank Nicole (my case worker)and Loreen for very professional and outstanding work. Does ladies was very kind, patient, friendly and definitely professional. At this difficult time for everyone, along with huge increase of applicants and Covid19 restrictions, they have provided best service.
waited 4 weeks for a call back and still nothing then had to re do a call back when they didnt call me or leave a voice mail and cant go to the building cus the ppl there dont know how to do their jobnthis is the second time they did tht
I was laid off due to covid 19 on November 17th, 2020. Tried calling IDES and was put on a call back feature. I went back to work January 28th 2021. Still waiting for their call. Finally April 6th I get a call from them. There wasn't even a person on the phone... but an automated message telling me to store their number for my call back. Hour later, I got a second call, and again no person. Finally the 3rd and last attempt to answer their call, talk to someone about my unemployment, and hopefully get some money soon....nWas again that same automated message. Now what am i supposed to do? This IDES chain of command has got to change. Open your offices back up so people can get in to do what they need to do. Instead of giving people the run around, DO YOUR JOBS. PEOPLE ARE STRUGGLING
1 month later, still no call back. The state of Illinois is a joke.
Made a mistake with not claiming in time, I'm nee to this stuff so I get a call about it, sort it out and she was really nice about it. However, I've done everything she asked and the line tells me that I didn't use my PIN in 30 days. That's why I got the call and what we sorted out. So far stuck, no callback and the line still refuses me.
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