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Rockford Social Security Office

502 E Jefferson St, Rockford, IL 61107, USA

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Detailed Information

Place Types Local government office
Address 502 E Jefferson St, Rockford, IL 61107, USA
Coordinate 42.269622,-89.085488
Website http://www.socialsecurity.gov/
Rating 3.4
Compound Code 7W97+RR Rockford, IL, USA

Reviews

brett simpson (04/14/2021)

I lost my card. I can only get a new one online. After applying I now have to wait 10 days to get a code to then try to get a new card. I start my new job tomorrow. They don't want to wait

Cassie Lam (04/06/2021)

Frustrating. After a very long wait time, a lady picks up and with not even a hello, abruptly asks for my SS number. Like wow. Not only is that rude and unprofessional but also completely irresponsible and dangerous! That is private and sensitive information and should be treated as such on a phone call, especially considering how concerned the SSA is about scam calls targeting SS numbers... That asides, the lady refused to believe I was who I said I was and after aggressively asking for more and more personal information and when I correctely answered all of them, rudely hung up on me before I could clear up and explain the situation... Fortunately after another long wait I got put on the line with an actually competent employee who was not rude or impatient and actually helped me by answering my questions and concerns. And get this -- not once did she ask for any personal information because -- IT WASN'T RELEVANT TO MY CALL TO BEGIN WITH.nnUgh. If you find yourself on the phone with someone that sounds like that first lady, do yourself a favor and ask to be put on hold until somebody else is available because she clearly hates her job and doesn't want to put in the effort.

Susan Miller (01/22/2021)

My husband called and spoke with a woman who was EXTREMELY RUDE. She was short tempered in her answers, she was sighing loudly when he asked her a question, and she was very abrupt and impatient with him. There was no excuse or reason for her to be this way towards him. I was sitting right there next to him and I could not believe the way she was acting. I would never keep an employee that treated anyone that way, especially a person that was calling for help and had honest, serious questions. She got us both so riled up that I told him to just hang up, as he continued to try to be nice to her. I called back and the gentleman that answered this time was very patient and helped explain to us what was going on.

Liandre Mclaren (01/01/2021)

I kept call ssi that they say they kept mess up all my information by wrong address that why i kept told them over over over same question by same address that my ssi check never show up by mail or deposit into my bank that why they make me angry but i wanna them to stop mess up all my info by address so dont touch this so please fix this right information better than mess up information thank you so much!!!!