Map
Detailed Information
- Place Types Local government office
- Address 705 N Wheeling Rd, Mt Prospect, IL 60056, USA
- Coordinate 42.0803982,-87.9264834
- Website http://www.socialsecurity.gov/
- Rating 2.9
- Compound Code 33JF+5C Mount Prospect, IL, USA
Photos
Reviews
Had made a mistake on my social security retirement, they called and gave the correct info on form I needed to fill out to fix my mistake. When I called they answered phone within 1 minute. I was expecting a long wait, but to my surprise they handled all my questions in short time. Keep up the good work team!!
Dealing with my daughter's disability benefit has been a hassle. Staff handling her case have been good, but the logistics of checking in, waiting, and the lack of communication make this an Orwellian experience. They need to open an internet channel that allows 21st century communication and document sharing.nnFour years later (now 2021), I'm still dealing with the same office and now during a pandemic. I'm reducing the rating to one-star. Now that most are working from home, the phone goes unanswered and agents usually do not return voicemails (if you happen to have their extension). Calls to the national 800-number refer clients back to the local office, with little or no update on the status of benefits, appeals, et al. No disabled person could ever expect to navigate this system without the assistance of a parent, guardian or attorney who is conversant in arcane procedural affairs. It's quite a shame that this is all we have for our tax dollars---we are letting down our most vulnerable people.nnUS SSA: Please update your IT to modern standards. Be proactive with your clients and stop hiding behind 1990's computer-generated letters.
ud83duddfd⚘ud83dudd4aud83cuddfaud83cuddf8n⚡Please Have My Personal Yearly Reviewer,nMs. Rodriguez, Put Her Puerto Ricoud83cuddf5ud83cuddf7Flag Facing Her, Rather Than Me. To Remind Her We're In The United States Of America.nThank You⚘ud83dudd4a
Great experience! Appointment on time! super nice people
AGENTS HERE LOVE TO PICK UP THE PHONE AND ACT LIKE THEY DONT HEAR YOU TO HANG UP RIGHT AWAY. VERY UN-Prefessional AND LAZY. The only good worker I've encountered is Dianna R.
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