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Darrell's Appliance Service And Sales Inc

2346 Airport Rd, Smithfield, UT 84335, USA
+1 435-752-9022
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Reviews
Blaine Esplin (12/01/2020)
Not impressed. Called for service and was told that the repairman work out their own schedule and that I would be contacted early in the morning about what time they would come that day. Heard nothing at lunchtime so I called the store and they said he would be there in the next hour. About 90 minutes later I got a call from the store saying he would be there shortly. He diagnosed the appliance and said that he did not have the parts that he requested them but they did not load them on his truck. Meanwhile we are without the appliance for several more days. Would’ve been nice if they would’ve done what they said they were going to do and communicated better when they were going to be there and even better if they would have had the parts on hand since I gave the store the model number and serial number before they even came several days before. Will not be calling them for service again
Alejandra Alducin (11/12/2020)
Brian came and was awesome about installing our new dishwasher. Very friendly and knowledgeable. Installing it didn't take long since I had already removed the old dishwasher and prepped the area. He even hauled the old one away for us :) Once it was installed he showed me how to use it and the different capabilities of it. I think Cathy should share the commission with Brian on this one.
Miriam Valere (09/08/2020)
I called Darrell's Appliance when my washing machine broke down. From the very first call to the office, I was treated like a long time valued customer, even though this was the first time I've used them. My technician, Charlie Hicks was outstanding. Very knowledgeable and such a nice person. He did a great job diagnosing the problem, and quickly got my washer up & running once the part came in. Definitely will call Darrell's again if I need appliance repair & hope that Charlie is my technician again.
Doug B (10/12/2020)
During a dryer repair, I ended up needing another part on short notice. I called another place, but they did not have the part in stock. Darrell's had it in stock and ready to go when I got there so I could finish my repair. It cost more than if I had purchased online, but I would have had to wait a couple of days. Darrell's was even able to come down a bit in price so I was happy I could support local business while protecting my own wallet a bit! Would recommend their parts department and their service.
John Snow (09/01/2020)
We needed our washer repaired, and Brian arrived right on time. He was quick and very professional as well as respectful of the covid-19 situation. When I commented on how pleased I was with the service call, we learned that he was actually the Service Manager. Great job! Great guy!
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