Home United States Alabama Fort Mcclellan Credit Union

Fort Mcclellan Credit Union

1010 Golden Springs Rd, Anniston, AL 36207, USA

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Detailed Information

Place Types Atm
Address 1010 Golden Springs Rd, Anniston, AL 36207, USA
Coordinate 33.6309378,-85.7867259
Website http://fortmcclellancu.org/
Rating 2.8
Compound Code J6J7+98 Anniston, Alabama, Unit

Openning hours

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Christin G. (08/28/2020)

It is always a pleasure to visit my local FMCU office. I am greeting by smiling faces that help me with my transaction or answer questions I have. I know with the Covid situation that wait times have increases. I commend the staff on staying positive and cheerful in thes unprecedented times.

Rita Johnson (07/24/2020)

I just really don't understand why the drive through at the Noble St branch turns into a parking lot on Fridays. I have been in line now for 25 minutes and the line has not moved. Surely you have more than one teller. Not the same service we use to have.

Geri M (01/31/2020)

We were not greeted by anyone when we first walked in. We stood in the lobby for a good 10 minutes before anyone acknowledged us. My husband was asked to take his veteran hat off when we got to the counter , but two men that were wearing their hats while being served were never asked to remove theirs. Then I had to sit for a good 10-15 minutes to change a payment date on our accounts. Not a good way to serve your customers. Not coming back to the golden springs branch. Terrible customer service.

Bethany Roach (09/10/2020)

Went to payoff my car loan with them. The loan is in my husbands name but I have made every payment for the past 4 years on it. I waited in line for over 35 minutes. Sent in my transaction and the new slip they make you fill out saying I wanted to make a payment. I don’t get a hey, how are you, just a aggravated voice is Mr. Roach in the car with you? Um no. Nothing else asked. Then the teller asked me to confirm some information about the loan which I did. Then she barked at me to sign a recipe. I did. Sent it back in and waited a few minutes on my copy of the recipe. Waited over 5 minutes and so I rang the call asking for a recipe, got barked back at that I’d get one when I sent my copy back in and I said I had. Sent me out a recipe. No thank you, have a good day. This place has gotten $1000s from me in the past few years and I couldn’t even be treated nicely!? Telling everyone I know to not use them for financing.