XXmaps.com

Home United States West Virginia Kay Jewelers

Kay Jewelers

1067 Charleston Town Center, Charleston, WV 25389, USA
Map
Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:30 – 6:00 PM
Photos
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Daijhonia Allen (03/24/2021)
I do not recommend this place for anything. Sales associates are terrible, the store has no cash, and the company’s customer service basically does not communicate with this location. I’ve been waiting on my check refund from this place for 2 weeks now and I was told 5- 7 business days from an manager here, that was a lie. I’m currently still waiting on my refund, which I have no knowledge on when I’ll receive. Poor service!
Connie Smith (02/15/2021)
Husband took me to buy a ring today and I had seen the ring online, we didn't know they wouldn't have it in the store. When the sales guy walked up and we told him what we wanted he got nasty with us saying they didn't have it and he said Kay's wouldn't sell jewelry that cheap in the store , but it was on their web page. Just a totally unprofessional sales person. So we left and went to a different store, His loss cause once at the other jewelry store my husband bought me 2 rings, So mr sales guy at Kay jewelry, just because I like a cheaper ring didn't mean I couldn't afford to buy more. Just so you know you lost out. And Reed's jewelry store will get all my business from now on.
BreeAnna Cottrill (12/13/2020)
Very nice staff, patient with me picking out the most beautiful ring ud83dude0d
Adam Nicholas (02/13/2020)
Great place and knowledgeable staff! Buyer beware, do not use Comenuty bank with your purchase. They will rip you off!!! I bought something and was set to make payments... The deal was: pay off debt within one year without missing a payment and there would be no interest or hidden fees... So I did. Comentiy Bank charged me $680 some dollars for no reason at the end. I've tried to dispute several times; they are the rudest and worst bank I've ever encountered.
Dani Nunley (02/28/2020)
My husband and I purchased my wedding set from the charelston, wv location at the town center mall. We also purchased the lifetime warranty for both wedding band and engagement ring. I was completely happy until it came time to have them soldered together. When I initially sent off the rings it took two weeks to recieve them, unfortunately that wasn't the issue. My engagement ring was in the wrong direction, even though a picture was taken in the direction I wear my set. So another send off to get the rings corrected in the right position. After not having my rings now for my first valentine's as a married couple, I get my rings back again but now the rings are off center! Now I am extremely livid and speaking with a manager. I am assured that this will be handled and corrected to my standards. Now after three, four hour round trips from my home I get my rings back again, the diamonds arent centered as they should be, but now the bands are not anywhere close to be flushed. Completely defeats the purpose of having them soldered together. I now am waiting to see what they could possibly screw up now. I would not recommend doing any business with this company.
Similar place
Village Goldsmiths
206 San Felipe St NW, Albuquerque, NM 87104, USA
35.0960691, -106.6692448
+1 505-907-1533
https://local.yahoo.com/info-169267359-village-goldsmith-albuqu