PT Elite, Inc

Michelle and Ryan completely changed my life. 35 years of back pain are gone. They really care about their clients. Have run into others who say the same. My doctor goes to her.

I can't say Michelle is a bad PT, but her treatment plan consists of your typical cookie cutter exercises which was very disappointing because it seemed like she knew what was required for my condition yet she refused to work with me to get straight to the point. She quoted 6 weeks for a full fix but about half way through I was getting concerned because i was seeing absolutely no results and she no longer responded to my emails. Her PT assistant Ryan was very rude, and laughed when I asked questions to get a better understanding of the treatment they were doing. It really felt like they had no sense of care for me as a patient. After your initial exam, they hand you an exercise packet and they just watch you do exercises for the first day and show you how to do it. Each visit after that they don't even watch you anymore, they go and tell you to do the exercises in the room while they go and do other things which defeats the purpose since they are suppose to make sure you are doing them correctly. Then they teach you 1-3 new exercises each visit (sometimes just 1). On top of that they do some heat/ice packs and a few minutes of manual massage. Sometimes some ultra sound. Following this progression for half the time she quoted got me no which leads me to believe they just do this to everyone, start them out slow to make them have more visits.nnI do not recommend PT Elite . The only thing i got out of this was a better diagnosis on my condition and body because Michelle has good knowledge and evaluations, but fails to follow through with a treatment plan that will get you there. Her male assistant is also very rude and unknowledgeable. I definitely don't recommend any visits with him as the quality in his work is just not there. He doesn't watch to or feel to make sure you are doing the exercises right, his massage skills are way below average, and he gives off the attitude that he just doesn't enjoy his work there and wants to get it over with. He also lacks knowledge if you had more indepth questions about your condition or treatment.

Absolutely the best experience and patient care I have ever seen! The physical therapist Michelle is extremely knowledgeable and helpful, and the staff are just wonderful. They truly care about helping the patients get better and attending to their needs above all else. I would highly recommend you pay them a visit for your physical therapy needs.

The staff are friendly and attentive. They are dedicated to helping people get better. If I could give them 6 stars, I would!

The guy Ryan is absolutely horrible. He was sick and was hiding. After the session he was blowing his nose n sneezing. I fell sick after that session. They need to at least disclose with the patients that the therapist is sick let alone asking them not to come.nnAlso he said I was late by 15 mins whereas I was only late by 5 mins and he came out after 15 mins.nnI see other people not happy about him as well in their comments. If I was the owner I would have ask him to improve or find another job. Maybe he needs to pick a profession where there's no people skills involved.