Geneva Woods Pharmacy

This place is a Joke n they have our elderly people’s lives in their hands. Don’t deliver on time even when they print a schedule. Screw up the dates on the bubble packs. And they all put blame on someone else without fixing the problem.nDONT USE GENEVAWOODS!!!!!!!!

Billing department is a joke. So my bill is due at the beginning of the month but they bill me at the end. So i'm always behind.. SO i receive a LATE payment? They call to let you know you are pass due.. Great send me a bill or have me prepay for a month in advance. Going to the Better business bureau for follow up.

Delivered someone else's insulin to my home, left it on the doorstepnI called them to let them know and picked it up that evening.

We are an elderly care home that start working with Olson that now became Geneva. I wish I could give 0 stars. Is no customer service of any kind. Medication does not get delivered ever unless we make several phone calls every single time. Every time a doctor fax them an order they claim they never received it. I wish Peter the owner of Olson would have kept it, he was the best, even gave out his cell phone number so we can reach him on Sunday. Shame on you Geneva for not helping these businesses that work with elderly people .

You can really tell that that staff at Geneva Woods pharmacy really cares about their patients. From the minute you walk in the door they treat you like their number one priority patient and make sure that you get the equipment or medication that you need and provide you with all the information you need to make sure that you are set to go before you on your way. I have no problem at all recommending them to anyone that is in need of their products.