Safeway Pharmacy

I don't know why they have 2.6 stars obviously it's because people can't be patient. But I've never had to wait long for my prescriptions. But staff is beyond friendly and the Pharmacist is really nice and they do work really hard get your prescription filled fast. Especially during COVID they have been amazing during the pandemic. I have used Salmon Creek and Hazel Dell Safeway Pharmacy and the staff at those locations tend to have an attitude and not always the friendliest, but here anytime I call or go in it's always amazing friendly service and very professional.

I’ve always had excellent customer service. The staff answer your questions and make sure you’re all set before you walk away.

THIS PLACE BATTLES MONSTERS AND WINS. Take an embarrassing rash (example), combine coverage issues and no time to wait - MONSTER, easy made, from what once was a person. I bet there's samples from nearly every self-centered behavior humanity has to offer, getting played out monthly, in line at the pharmacy.nnHere at Safeway Pharmacy on Mill Plain at Andresen I have never once felt less than a person and my patience has never, ever been more recognized.nnMy prescription can be a major PITA for everyone involved, from the far sourced rare earth minerals to the package hopefully placed in my hand. Since prescribed, these last 11 years have included moves between states, various health plans, different doses, brands, or release types, and of course pharmacies.nnProfessionalism can easliy go unnoticed, or remain undeveloped, until faced with adversity. During the few mishaps which have ocurred in the 2+ years I've been a customer here, these folks have consistently reminded me of just what professionalism is and please pardon any friends in line with me who have yet to learn it's value.nnDemonstrating accountability, responding with empathy, detailing actionables with concern and urgency, even having a sense of humor available when discerned approriate or if subtly called upon, describes over-the-top customer service in any environment these days, and that's just what I get here at this Safeway Pharmacy.nnThe people behind that counter give me hope for the rest of us -something we all need these days and which, like more stars than five to rate with maybe, can't be bought.

Staff here are the rudest, most unprofessional, and useless in the entire industry. Its this Safeway in particular, too. Literally every single time I’ve ever come in, some one has messed up my order, lost my prescriptions, or double billed my insurance. This isn’t a matter of lines, or bad customer service, or what have you. This is a matter of consistently having my health put into the hands of people who obviously don’t care. These pharmacists are crooks who will mess with your medication and won’t take any responsibility or put forth any effort to fix the problem. The whole staff needs to be flipped over with people who are well trained and care about the safety of other people. Right now, if you use this pharmacy to fill out medications, you are putting yourself and your family at risk.

This is one busy pharmacy and in the two years I have been going to them I have had to have patience on a few occasions. Yet they are always friendly. The pharmacist is amazing and the techs are always helping someone. This is one of the locations that helps with discount programs for the local clinics, which many pharmacies do not, so that means their volume is very high and I know it is hard for people to see all they truly do for them when they have to wait in line or be patient. All in all I appreciate all they do for their customers because they care for them and always do their best.