AMC CLASSIC Mill Plain 8

Wow. I don’t know where to even start. During this pandemic I wanted to watch tenet so I drove 40 minutes away to this theatre in Vancouver. As I entered the theatre there was no given information about which theatre I was supposed to enter, no one had scanned my ticket. And as I showed my ticket to concessions all they did was smile and wave. Looking for tenet I decided to go into the theatre that displayed the correct time and showing of the film. As I sat there watching the film, 15 minutes in, everything was great. Until I was pulled out of the theatre as it was apparently a private showing. At most there was 6 others watching the film with me. No one had issues or even told me that it was a private showing. So I obliged to who I assume is the manager who then directed me to a much worse theatre which said that it started at 7, however at 7:35 when I entered the film hadn’t even started yet, they were playing trailers. After watching the trailers and waiting for tenet to start yet again the screen stopped and it didn’t work for 20 minutes. I asked around and apparently this was the second time this had happened. What an indescribably poor experience. Easily the worst theatre I’ve ever been to in my life time.

Everything was great till after the movie. I went to use the sink in the ladies room and they had shut off all water and disconnected the soap. Another lady figured out how to turn on the water but we had to t squeeze out soap! Apparently they do this to clean their copper sinks, but forgot to hook it back up. Next time wait till customers are gone!!

Dirty bathrooms, popcorn prices so utterly ridiculous for a bag of popcorn that was half crumbs. The butter wasn't clearly labeled, so I had to ask about it from another customer. Only 1 lady working the counter for both tickets and snacks. Place has been open for months, yet no soda vending. Bottles only. Just a bad experience. The staff was nice enough, and the movie was great. The theatre is supposed to be an experience for the price we pay. This was an experience, but not one I am willing to repeat.

Hasn't been there since AMC took over. Can't find a way to delete the review. Change the rating to 3 star (neutral).nTwo things I don't like though: dine-in is gone; new movies always play in the auditorium while living room plays older ones.

I feel like Norm from Cheers whenever we go here because they know us by name & take such good care of us. We love the staff & Management is always present assisting the team members. Such a warm place to visit.