Katz Store - Tomball

I had the best time there! Heather was super awesome and answered all my questions with a smile and monk like patience. ud83dude02 you can tell when someone like being at a job. She’s the reason I’ll be back! Awesome customer service!!!!

BEST PLACE, BEST PRODUCTS, AND BEST CUSTOMER SERVICE. I WOULD RECOMMEND ASKING FOR ZACK IF YOU WANT TO MAKE SURE YOU KNOW WHAT YOU ARE PURCHASING.nnAND HERE ARE THE REASONS WHY:nnThis place is the best place to go for any and all adult toys or accessories. As soon as I walked in an employee named Zack (sp?) Immediately welcomed us and offered his assistance. I was very much in need of assistance at this point as I had a basic idea of what I was looking for (and with so many options / brands) and no idea where in the store to look (as it was my first time) or what exactly I wanted to walk away with, I was so grateful to have his brain ready available. Zack was incredibly knowledgeable about ALL the items (guys and girls toys )it was like having google at my finger tips with an instant search result return on the product. He even had anecdotal evidence of some of the products functions or capabilities and even their limitations. I was extremely impressed and grateful to have had zack help me. I am sure I am not the only one that has experienced the staff are either clueless about the products I am interested in, OR they are too embarrassed to talk.nZack, on the other hand, was very outgoing, professional and sweet the entire time. I felt so comfortable speaking about such intimate topics and not once did I get the creepy vibe from him. I have been back twice since then and will continue to specifically go to this shop because of Zack and his unbelievable customer service!! He made me feel so comfortable with my decision and purchases. Oh and he was absolutely 100% so accurate with all of his recommendations !! I think its fair to say that I am one satisfied customer! ;)

When i walked in there were 3 employees in the store 1 of the girls told me they were marking alot of things half off i said ok and started looking around they asked if i needed help maybe 5 times the 2 mins i was in the store when i got ready to check out there was 1 employee left, one that said half off i got my item from that rack but then after she scaned it she said the price on this item doubled it went from half off when i guess boss was around then it went to doubled hope she not pocketing the money

Well stocked adult store, clean, organized, COVID19 aware, friendly helpful people. Lots of toys for girls & boys.

I loved my experience here!!!nnI had went to the other Katz on North freeway and that experience was horrible. This Katz is 1000 times better!!! As soon as I walked in, I was greeted warmly as if I was I was an old friend. I was able to get help and it was overall a phenomenal experience. Come here, it's definitely a party!!!!