Map
Detailed Information
- Place Types Pharmacy
- Address 5920 W Park Blvd, Plano, TX 75093, USA
- Coordinate 33.0273169,-96.8255116
- Website https://www.cvs.com/store-locator/plano-tx-pharmacies/5920-w-pa
- Rating 1.8
- Compound Code 25GF+WQ Plano, TX, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 10:00 AM – 5:00 PM
Photos
Reviews
If I could give this place ZERO I WOULD! Ridiculous and THE WORST customer service I’ve EVER encountered. Called to check on a prescription 3 hours after it was sent in by my dr and they didn’t answer there phone, I hung up after 34 minutes. Decided to go to the store and through the drive through, waited another 10min without anyone even talking to me or servicing me. Than decided to go in and have been waiting 20min and STILL HAVE NOT TALKED TO ANYONE. This place is a joke.
Horrible service from the pharmacy counter. Everytime I called it was a different story about why they couldn't fill my prescription. Do yourself a favor and go to a different pharmacy.
The worst pharmacy ever. Sat in Drivethru for an hour, only 3 people in front of me. Of course prescription wasn't ready when I got to the window, it took another 20 minutes to fill ONE prescription that had already been marked as ready to pick up on the app. What does ready to pickup mean? Once you get to our store, wait an hour and a half and then its ready to pickup - gotcha.nThey are understaffed, disorganized, and don't know what they are doing. I recommend going to the cvs located in target across the street.
I called in to see if my prescription was ready-waited in hold for 10 min with no answer so I drove up to CVS, and I stayed on hold. I walked on still on hold...now 16 min. I assumed they would be swamped....but no cars outside and nobody on the store that did t work there. The pharmacist was standing a computer terminal listening to the phone say “one pharmacy call”. It literally was right next to her and she just let it go. Service has gone way downhill here...I think I’m going to take my business somewhere where they want it.
Pharmacy Drive through is very slow compared to the other CVS stores. Also, my prescription was delayed with no warning which wasted my time and gas.
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