Map
Detailed Information
- Place Types Atm
- Address 361 W 500 S, Bountiful, UT 84010, USA
- Coordinate 40.8838631,-111.8886712
- Website https://www.ucreditu.com/contact/branch-bountiful.html
- Rating 4.3
- Compound Code V4M6+GG Bountiful, UT, USA
Photos
Reviews
Great Customer Service. Very friendly and professional
Is it possible to provide a 0 star rating? If so, I would apply it to University Federal credit Union. This is the absolute worst credit union on the planet Earth (perhaps the universe). Absolutely no customer service to talk about. Unbelievably heartless and arrogant group of people. I'm beside myself on the level of insanity this credit union exhibited over a simple oversight. I have never been treated so poorly in my life. No matter how reasonable and prudent you attempt to be while working out a issue. You quickly learn to expect nothing but heartless and cruel responses. Words don't do it justice. I hope no ever finds themselves at the end of the barrel with University Federal credit Union. I do not recommend this credit union to anyone. I regret having ever done business with this organization.
I started my bank account at the University Credit Union about 5 years ago. We moved here from Alabama where we had a credit union account. I was hesitant to start a new account, hence I stayed with our Alabama Credit Union the first few years we lived in Utah. I decided to stop into the Bountiful office and met Dixie, the branch manager. After one meeting with her I was sold. She is professional, helpful and has a great personality as well. We have since opened multiple accounts for ourselves and children. We have numerous credit cards and an auto loan. The staff is extremely helpful and friendly. Dixie has been available to answer my phone calls, text messages and emails on the various questions or issues I have. She has given me fantastic advice on where to get the most out of my accounts and really knows how to combine her knowledge with accessibility. It is very important for me to create relationships with the people I do business with and this has happened at the University Federal Credit Union in Bountiful. Thanks Dixie and staff!!
Best bank and branch EVER! Everyone is always so nice and helpful! We got our first home loan here, they helped us so much and made it such an easy process! The branch manager, tellers... well everyone are just so nice and friendly. If you are looking for a great, personable bank, look no further!
Everyone at this credit union is always so welcoming and helpful! Jason especially helped me understand what I need to do to start saving and earning more with dividends. Quality service, and amazing people!
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