Map
Detailed Information
- Place Types Electronics store
- Address 14042 Nacogdoches Rd Suite 1A, San Antonio, TX 78247, USA
- Coordinate 29.5688832,-98.3818498
- Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
- Rating 4.4
- Compound Code HJ99+H7 San Antonio, TX, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
While the associate went to another store to pick up a phone that I wanted that they did not have in stock, which was above and beyond. He also charged me $35.00 for an screen protector I didn't ask for, didn't want & wasn't even for my phone. Then refuses to give money back saying they can't return accessories, even though the receipt says devices & accessories can be returned within 14 days. I can't return what was never given to me in the first place. I didn't want it & couldn't even use what you charged me for. I'm calling my bank to file fraud charges on this. Don't bother going here unless you want to be charged for stuff you never received.
Top service as always. Peter does a wonderful job. Very helpful. Will only go to Peter for anything about my phones
I went by to swap lines and Grace the employee there lied straight to my face about needing a new sim card for my phone. Dont let them lie to you, your sim card can work on other phones just fine. When I confronted her she refused to give me my money back for the sim card. She claimed it's the owners policy to charge people more money than needed. Moral of the story this place will rob you per their policy. Save yourself some money and stay away from this location.
I have visited this Metro store a few times since old owners stopped working there. I was a bit concerned as to how service would be But Ms Desirae is very polite, kind and Sweet. She greets and she has beautiful smile. She always helps me when I go to visit I will definitely be back to visit.
Best place to go if you want a great customer experience. Walked in not in the greatest mood, Ms Shandis energy was bomb! She not only made me laugh but she provided with all details on phones and accessories. I am one happy customer !
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