Fidelity National Title

Our experience was other than stellar. As both an experienced buyer and seller this was by far the worst real estate transaction we’ve ever experienced. They were not on top of things and we had to reach out to them multiple times to ensure timelines were being met to close on time. In fact, I don’t remember them contactIng us once—not even after the transaction when we had money due back to us after closing. Would not recommend this company nor will we be using them in any future real estate transactions.

If there was an option for no stars, i would issue this. the worst experience with Escrow Officer Anne Taylor. She made no attempt to contact us as buyers. the first interaction i had with Ms Taylor was over a month into Escrow 3 days before we were to close and i had to request her contact details from my Realtor. Their Notary messed up paperwork and Ms Taylor stated we needed to pay another Notary fee. Ridiculous, it was their fault - their Notary that we had to use> It got so ridiculous that we had to contact the Branch Manager for assistance. Not to mention arguing with the buyer. What happened to the Customer is always right, or least be polite enough to them. Ms Taylor is definitely in the wrong line of business. If she does not want to deal with people or if she cannot work with them, then do not allow here to do so. Fidelity is a good Title Company, too bad they have terrible representatives at this facility