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BreakThrough Physical Therapy

4140 Ramsey St # 110, Fayetteville, NC 28311, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 6:00 PM
  • Tuesday 7:00 AM – 6:00 PM
  • Wednesday 7:00 AM – 6:00 PM
  • Thursday 7:00 AM – 6:00 PM
  • Friday 7:00 AM – 1:00 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed
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BreakThrough Physical Therapy
BreakThrough Physical Therapy
BreakThrough Physical Therapy
Reviews
Steven Bodiford (10/15/2020)
My company made me an appointment to have a physical test done with break through Then they call me an reschedule my appointment so I showed up 40 mins early as they told me to show up 30 mins early so I get into the office an fill out some paperwork an set there thinking I was gonna be seen soon because my appointment was for 4:00 but to my surprise patient after patient showed up an got took straight back while I thought I had an appointment at 4
Vallery Shoe (02/12/2019)
Had initial visit-it was great. Scheduled four appointments-according to my schedule, by looking and entering each appt into my calendar. Yes, they gave me paperwork, I did not review it...she said, I said-I missed an appt she scheduled for me on Monday-I was planning to go on Tuesday and Wednesday-as I scheduled. No exceptions, no questions, $50 no show fee. I paid it, and cancelled all my appointments. The fellow I spoke to was very kind-but didn’t have a care in the world that I was upset about this. I even asked him if it possible they made a mistake? He said, “we have you paperwork.” The end-obviously he is NOT the business owner!!nnSince my original post and an email sent to the home office-The Owner of Breakthrough Physical Therapy contacted me and resolved the issue. We agreed that there are policies and they must be followed-but there are exceptions- unless you are a repeat offender. Which I was not. He was receptive to the conversation and asked to refund my $50 and he will have the Office Manager call me. I was very satisfied with our conversation and was grateful that he called me.
Taylor Harris (01/18/2019)
I was clear in mentioning I may be running behind dependent upon my job schedule when I was called for my reminder, I was assured this was fine as I was just coming for my initial consultation appointment. I was 10 minutes late and denied my appointment, told I could reschedule, and offered an appointment 2.5 weeks out. I’m in significant pain and instead of honoring their permission to run behind, they denied me care, requiring me to go another 2.5 weeks in pain. I do not recommend, I looked past their already poor review history of 3.5, but I highly reccomend you do not look past the bad review because you could end up disappointed like I did. The receptionist was rude and unprofessional. Perhaps they had said I HAD to be here on the minute I would’ve made arrangements with my boss but being they said it wasn’t a big deal I made the mistake of trusting that.
Trevor Hendricks (03/26/2018)
I had shoulder surgery in December and have been working with John Autry for the past three months. The entire staff at BreakThrough did an outstanding job and really worked with me through the rehabilitation process. I would highly recommend this PT clinic to anyone!
Dan Shepherd (11/21/2017)
I worked with John after getting surgery on my shoulder. I couldn't be happier with the progress that I made in such a short time as well as how friendly all of the staff was. I would recommend everyone to go break through with BreakThrough Physical Therapy. Its lit ;)
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