Map
Detailed Information
- Place Types Dentist
- Address 571 Yopp Rd #308, Jacksonville, NC 28540, USA
- Coordinate 34.7541261,-77.4654091
- Website https://lanedds.com/offices/jacksonville/
- Rating 4.5
- Compound Code QG3M+MR Jacksonville, NC, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
First let me emphasize I have a real FEAR of the dentist. A lot of bad experiences. I went to Lane & Associates for a cracked tooth and abcess and of course we scheduled an extraction. Dr. Lane did my extraction and I must say, in my 36 years, this was by far my best visit to a dentist. As I stated earlier, I have a real FEAR of dentists, so my nerves were through the roof. Especially with this being only my second visit and first dental work here. I cried the entire time, don't judge, and Dr. Lane handled the situation very well. He calmed me down and pulled the tooth very smoothly. Best dentist I've encountered. Definitely best dentist in Jacksonville.
I cannot say enough great things about this dental office. From the front desk staff all the way to the doctor, my experience was amazing. I went in yesterday for a new patient appointment, got fit in for a cleaning, and then back today for a filling that needed to be replaced. I have the WORST dental anxiety, but the assistants made me feel so very calm. The assistant, Crystal, who took my X-Rays, was amazing. She was so professional yet fun. But today, today was what made my experience exceed expectations. Susie, the assistant I got today, was PHENOMENAL! She walked me through everything and made sure I knew what was going on at all times. The doctor, of course, is great as well! I’m happy that I’ve found such a great office to go to!
Had to find a dentist that was open on saturday, this was the first one that showed as being open. I had called 3 other dentists with no response. I was in pretty bad pain from two broken molars. They got me in same day, and took care of the problem. The reason I am leaving this review is because of Peggy, she was awesome, I've never been to a dental office that took care of me the way she did, I feel she went above and beyond to make sure I was comfortable. I have had some pretty bad experiences with dentists, and this always causes me bad anxiety going, let alone getting any work done. Now the actual dentist, he's great, could not believe how fast he got everything done, I was very worried about pain after the work was done as I had a two teeth extracted, he reassured me there wouldn't be any pain other then some soreness. Well I have heard that from many other dentists, and every time I was in pretty bad pain after, he has been the only one to actually be right. I can't say I have ever recommended a dentist before, but this would definitely be the one.
I felt very uneasy here for a few reasons. First, not all of the staff were wearing masks. I did not expect this from a healthcare facility! Second, the front office staff were having loud conversations when I got there. They continued to have them throughout my entire visit. This is totally unprofessional! It really annoyed me because in various jobs I've had, either I was not allowed to do this, or I would not allow my employees to do this ever! Third, the ladies at the desk and the dental hygienist in the room seemed unsure of my treatment. I felt like I was explaining to them how I wanted things done instead of vice versa.
I can't say enough good things about this place. The staff are so kind, the rooms are so clean, the wait time is under 10 minutes and they even have virtual fish tanks you can watch if you feel anxious. I had a bunch of work done, and I was scared since I've had bad experiences with dentists before [not here, other offices]. The staff were so kind and understanding and when I had the needles put in, I barely felt them! 10/10. I'm moving but I'll drive back to this location to have work done any day!
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