Sacred Paws Pet Crematory

We had to say goodbye to our baby Hank sooner than expected. Our vet recommended Sacred Paws for his final arrangements. I found myself calling them with nearly two hours until we would have to say goodbye, to figure out what to do. I was lost, heartbroken, and confused.nnKevin spoke to me with kindness and compassion. He was understanding of my needs and inability to make more than two words without sobbing. He was patient and sent his condolences to me as we spoke. That alone made me feel like he was a friend. He was clear about what was offered and helped me decide the best route for my baby. He handled a few changes that would've annoyed others, so graciously and without complaint.nnWhen I picked him up, I couldn't help but start to cry. My 55lb fur baby wasn't walking toward me but being handed to me in a bag by one of the kindest people I've met in a long time. As I cried, he seemed to tear up. I believe he truly realizes the magnitude of what he does. I thanked him profusely for taking such good care of my Hank and he thanked me for trusting him. I felt comforted by the fact that I chose Sacred Paws to do the final arrangements for my sweet baby.nnEverything was nearly packaged and beautifully. It all came exactly as was asked and better than expected. It included a thoughtful note and card that made me smile. Thank you so much Kevin and Dale, for what you do.nnI would highly recommend them to anyone that has to deal with the difficult loss of your fur baby. You'll feel more like family and not just another number. And your baby will be in kind and caring hands.

So nice and friendly, the owner really made us feel important and was supportive and understanding. We were even able to purchase a necklace to hold some of our dogs ashes. That meant so much. At the end he thanked us for trusting him with our baby. I would give 100 stars.

The day my beloved cat of 10 years died and I call to have him cremated. I looked up Sacred Paws and was happy with how their website described the treatment of the animals and how it was special to them. However, upon calling I spoke to Kevin who was rude as all get out. It seemed to me like I was interrupting and that I didn’t matter. The way he picked up the phone was “Yeah?” Like it didn’t matter. When I told him I wanted to have my baby’s body picked up from my house and asked if they pickup from the area, it was like he was bothered by my question and was like “Well yeah I need your address!” because I just wanted to see if the zip code was within the range they picked up in. After I started to tell him it’s in Jacksonville he was like yep we do so rude. I feel like someone who works in this type of business should be atleast somewhat compassionate and kind instead of mean. I decided to not go with them after all because I felt as if I was bothering him.

I never thought I’d love an animal as much as we did our Mia (yellow lab). So when the day came to let her go home to rest we found a lady that came to our home to help her over the bridge then took her to Sacred Paws. From the first phone call I made Kevin made us feel like family and seemed to mourn our loss as much as we were. Sacred paws treated us with compassion and kindness above and beyond what I expected. I was skeptical but felt at ease when we left her in their care. When I was contacted by them and was told she was ready to come home I never expected what we recieved. We had got a necklace for my son that held some of her and asked for 3 other separate bags. 1 to spread off our boat, 1 to plant with a tree and 1 to keep in the urn. Everything was like we asked but what we didn’t expect was a heart felt letter and some of her paw prints on small sized pieces of paper. This is why I highly recommend and will use them again when needed. They’ll never know how much they did in helping us cope at this difficult time.

Our 14 year old lab crossed the rainbow bridge and our vet recommended Sacred Paws. We don't think anyone could have given us a better experience in such a difficult time. The care, kindness, and true empathy made the hard time just a little easier. They made everything very personal and we were able to bring our boy home sooner than we anticipated.