Audi Cape Fear

Had an incredibly wonderful experience purchasing an SQ5 from Audi Cape Fear. Though everyone I dealt with was great, be sure to ask for Shane Heffernan who was my main point of contact!nnNormally I find purchasing a car and dealing with dealers to be agony, especially when the salesmen are of the old guard and try to play strong arm. Not so at Audi Cape Fear. I bought from way out of state and they were splendid to deal with - courteous, forthright, and fair on all accounts both prior to, during, and even after the sale when a minor issue popped up. I initially approached them because they had not only the exact vehicle I wanted with all the boxes checked but also because it was the most fairly priced example on the east coast. Absolutely would purchase from them again even despite the 500 mile distance! Completely recommend.

Sales department is friendly understanding and very easy to work with. The service department will go out of their way to help you out no matter what. Overall great experience with Cape fear Audi. Oh and pretty huge inventory. Calvin is fantastic and will help you with whatever you’re looking for. And answer any questions you have. Got a great deal on a great used Audi.

Went for the first time for my Audi care maintenance service. Service department treated me great and was super personable! Mechanic took really good care while servicing and even came out to ask a few questions and give answers to mine. Nice and detailed after service. Overall great experience and look forward to future service!!

I came in with my eyes on a vehicle they had for sale, Brittany met with me and I was able to test drive the car and loved it. I met with the General Manager and we went through the paperwork and was able to get all of the paperwork completed. Both were professional and non-pressured sales, I would recommend both of them!

My husband and I came in to look at a specific Q5 on the Saturday before Christmas, because we had heard of the Season of Audi sales event and went online to check out the vehicles that were at the dealership.nThere were a LOT of potential customers (who had apparently heard of the sale as well!) and we walked in to quite a busy dealership!nAll of the salespeople were with customers when we arrived, however Jamie walked straight over to us and introduced herself as the finance manager and asked if she could help us in any way. Because we knew the exact vehicle we were interested in, she made it super easy and quickly set us up so that we could go for a test drive.nAside from having to get used to the newer features, the first drive in the car was a dream!!! When we got back, we sat down with Shane and went over all of our financing options. Every single question we had, he was able to answer confidently and not once did we feel any kind of pressure to purchase!n*I would also like to note that ALL employees were wearing masks, and there were complimentary masks and hand sanitizer throughout the showroom - this is VERY important to me! We would have left immediately if we had shown up and this had not been the case.*nOf course we went home and discussed our options, and now we are the stoked new owners of the loveliest SUV I've ever driven!nThank you tremendously to Jamie, Shane and the rest of the amazing team at Audi Cape Fear for welcoming us into the Audi Family! You were all so wonderful and accommodating, truly professional, and everyone made us feel special throughout the entire experience. I have a feeling this is going to be a very long and wonderful relationship!