Round Bagels and Donuts

I usually like this place for the most part but today I ordered a sweet tea and they handed me a small cup and said we don’t serve large sweet tea’s because we have to make it ourselves.... they never even offered to allow me to pay for a large sweet tea. Poor customer service and generally rather slow. You only get the option of a large drink of its a soda. I’ve been waiting on a bagel for 15 minutes now as well.

Bagels are good but not “OMG” gotta have them. Was hoping for a more fluffy bagel, they were pretty dense. If you have a hankering for a bagel, it will satisfy. Husband had the everything bagel with lox and the works and said it was best he's had in the area. I had the everything plain. Was good. We miss Noah's Bagels in California (started in Berkeley and Noah was from NYC). Did not taste the donuts. I

I usually go to Beach Bagels in Wrightsville Beach & they are so accommodating + friendly even when they are crazy busy. Today I went to Rounds and although my bagel was okay, I wanted to get an egg+cheese & they couldn’t be bothered to accommodate to my diet. I am a vegetarian, most places have no problem with quickly wiping down a section of the grill to not cross contaminate. When I asked the cashier if that was something they could do for me before preparing my bagel she quickly shut me down and said “no” which was very unprofessional...poor customer care/service. Didn’t even bother to ask whoever was cooking. Anyways I work in the service industry & I also find it very tacky the cashier asks “Do you wanna leave a tip?” to every customer she rushes to cash out. You should never ask someone or assume they want to leave a tip. It’s just a no no. Just a suggestion... like I said I work in the service industry (not food) but I would be EMBARRASSED to EVER ask someone for a tip. Even after a 2 hour service. It’s just not proper etiquette. But your cashier who can’t even be bothered to accommodate any customer can ask “Do you wanna leave me a tip?” With every 10 second interaction shen/he has with someone. It’s embarrassing. I happily leave Beach Bagels tips because they don’t even push to ask. They always accommodate me regardless. Do better. Yeah you get business from college students who really don’t care, but my encounter with your business today it was purely embarrassing.

Biggest irritation was that the cashier wasn’t wearing his mask over his nose, nor did he ask the other people in the restaurant doing the same thing to correct themselves. The wait was long and there were bugs landing on us, but overall the bagel was fine. Wouldn’t go back though.

First time here and I’m pleased. I hate not have a Brueggers (spelling) in this town, but what can ya do? I had the Lox and cream cheese and the order was correct and everything looked fine. Didn’t try any coffee’s so can’t attest to that. There were two ladies working when I went in and both were friendly. It took a second to be acknowledged, but they appeared to be doing something at the moment so no big deal. There was no line when I went so I can’t say how it is when it’s busy.