Map
Detailed Information
- Place Types Car dealer
- Address 2339 E Franklin Blvd, Gastonia, NC 28054, USA
- Coordinate 35.2605979,-81.1379853
- Website https://www.gastoniadodge.com/?utm_source=google&utm_medium=org
- Rating 4.1
- Compound Code 7V66+6R Gastonia, NC, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
I went in for service on my Jeep Compass today and had a wonderful experience! Deborah was very helpful and let me know what would take place and how much it would cost (which was very reasonable). I was out of there in less than 2 hours which is very good compared to other places I have had service. I just wanted to let everyone know how happy I am with this service center, they took care of my Jeep, didn't take forever and let me know what was going on. One happy customer here who will definitely return! ud83dude00
Gerald Morrison was our sales associate. I first arrived to look at a 2021 Jeep Renegade I had viewed online. I had briefly discussed this vehicle with Gerald over the phone and set up an appointment with him. Between my arrival for our appointment and first viewing the 2021 Jeep on line I continued to shop their inventory online. I found a 2020 Jeep Renegade with more amenities and 4wd for less money after rebates. When I arrived at the dealership I mentioned this to Gerald and he jumped into action. He looked up the vehicle and took me out to look at it and test drive it. Gerald made no effort to steer or pressure me into buying the more expensive newer model. He was very accommodating to my needs and budget. As a single mother of two teenagers, budget is greatly important. They gave me a great deal on my trade in and made the buying process almost effortless. All my anxieties were understood and all my questions were fully answered. I highly recommend this dealership and especially Gerald for your next buying experience.
There prices are way to high for someone on fixed income
This would be a 3 star review if it weren't for the parts department staff. I come here often for parts. The parts guys are helpful and friendly. They know their stuff fairly well. The main issue is they need to address the parking and customer access through the entire facility. You can never maneuver in this parking lot. There are cars everywhere, and I mean everywhere, including the supposed marked lanes. And the rear bay is always clogged up double and quadruple wide with cars so you can't pull through. So you have to back up, go back around the 50 or so poorly parked cars you nearly side wiped to nearly be caught in a head on collision by another customer trying to find a parking spot. They are going to have to get a handle on the parking and sales lot or someone is either going to plow into a car for sale, another customer's car, or God forbid, a person.
Contacted dealership about trading both my wife's and my vehicles. Started the process with the salesman. We were communicating through text. After a day he completely cut all communications!! Called the dealership directly to contact the salesman. Was told he would contact me shortly. That was 2 days ago!! Bad thing is I have purchased one of the vehicles being traded from the salesman originally. It's a shame. They could have made a sell on 2 vehicles if they would have returned a call or text. Not a good experience at all the second time around.
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