Sunglass Hut

So far the worst customer service experience I’ve ever had. There was a sells guy when I got to the store he was really nice and kind, I was debating between two pairs of glasses, when this lady came out of nowhere, with the worst attitude, she almost bumped into me when trying to “clean the glasses” more like taking the glasses from me, when I was not even done. With that attitude she lost a $500 sell, I wouldn’t recommend coming to this store if this lady is there (the one with the arm tattoo), and if you are the manager or owner of this location and you are reading this, let me inform you that employees like her might be damaging your business and your sells overall, I would rather buy online or somewhere else than coming here again.

Same story with the lady with the arm tattoo, I don’t even know why or how she would works there, extremely rude, disrespectful and unprofessional, we understand your job is to clean the sunglasses after we tried them on, but you can’t take the glasses almost out of my hands when I’m not even done trying them, if you see this lady at the store, I would recommend you to walk out and come back later or buy online... save yourself from an unpleasant experience.

I visited the store today, we were trying glasses on, trying to figure out which ones were the best for us and this lady that works there (the one with an arm tattoo) came out of nowhere with the worst attitude, she almost took the glasses out of our hands and started cleaning them... so rude and disrespectful, I would rather buy online now that coming to this store ever again. If you don’t know about customer service, you shouldn’t work at a store like this, so dissatisfied and disappointed.

The lady working there (with the arm tattoo) was extremely rude with my family when we visited the store

Service was excellent! I typically have trouble finding sunglasses that fit correctly along with looking good, but Amanda picked out the right pair the first time. I'll definitely be going back!