Jared

They RUINED my proposal!! I'm not living in the area but I was visiting my family when we decided to get a ring for my girlfriend. The proposal was SUPPOSED to be in May but they royally messed that up. The manager Mike, told me that I wouldn't have to worry and that they would hold off on mailing the billing statements. I had to provide my address for credit purposes, I told the bank, I told Mike but it was all for nothing. They mailed the billing statement as soon as they possibly could and my girlfriend found it. She texted me and let me know about the letter and I had to mitigate the disaster as best I could. I asked her to toss it but she said she'd leave it on my desk for my return. When I made it home, I didn't find it on my desk, but in the trash, shredded up. She now knows about my plan on proposal and that will NEVER CHANGE. I'll never get a chance to do this again and Jared is 100% at fault! To another point; they don't know how to read directions or communicate. I was on a very tight schedule and needed a stone replaced with a better one from another ring. When I went to go pick it up, they set it in the wrong ring. I'll never ever be shopping at Jared and anything they try to do will not fix the fact that we'll never have a special engagement story.

My husband and I had the most amazing buying experience, excellent customer service, and more like made new friends with Terry and Amber!!! They are literally the “cream of the crop” at this location. Their professionalism, their attention to detail, and their knowledge goes unmatched. I have shopped at several different Jared’s in different cities and states for nearly 10 years, and has never had service on this level. Traveling 2 1/2 hours to Durham was well worth the time! I will do it again and again. I’m in LOVE with my Diamond, too!nStopping in to see the (dynamic duo) is a MUST!!!

Terry Advani was my jewelry specialist. He was patient, knowledgeable, and kind which made me feel comfortable with my decision. I personally could not ask for a better person. Thanks so much, look forward to doing business with you again.

I worked with Terry (Tarun) at Jared a few days ago. I came into the store knowing what I wanted but without any intentions of buying. Terry is very knowledgable about jewelry. Also, very personable. He offered me a great chain that wasn't just great, but a great fit for me. Terry also offered me a store credit card with 0% down payment for 12 months. Furthermore, he offered to answer any questions I may have after the sale is made.

We went to learn about engagement rings and Mike was so knowledgeable, helpful, and patient. He answered all of our questions, gave us a ton of information we didn’t know and took time to make sure we knew everything we needed to! He was great!