Joe Van Gogh Woodcroft

Really love the coffee and baked goods here. If you have a sweet tooth, I highly recommend the salted caramel latte. And they have a great pandemic system for ordering and pick-up, with a pick-up window and some outdoor seating. It felt very safe, and the staff is extremely friendly.

I have been going to this coffee shop for many years, recently have been visiting this location in the past 6 months. The first couple times the service was okay and the coffee was very good, the past few visits I have came in the coffee has been mediocre and the service has been horrible. Today I came by to pick up a mobile order, there's a chance I may have ordered the drink hot rather than cold, I would have taken the hot drink but the service was so horrible I asked for it to be made iced because I wanted something good out of the visit - sadly the coffee wasn't very good either. The gentleman was nice for the first minute of our interaction, but then became cold and rude to me after I asked for my order. I apologize for any confusion, he looked over at me turned his back to me and walked inside saying nothing in return. Too often this is how my service experience is when I come by to pick up my orders, I will not be returning until this situation is fixed. There are too many other coffee shops nearby with good coffee and good customer service that can use my money. I truly hope you guys figure this out soon because clearly through the comments this is a very common problem.nn***Wanted to add that it may be due to the staff at a particular time of the day, I usually come by between 11:30 and 12:30 on my lunch break. I understand people have hard days, and not everybody is going to be happy and cheerful all the time - but having the last three to four situations be so similar shouldn't be acceptable :/.

I read the reviews and saw the low ones said the coffee was good but service was bad, I said to myself that’s fine, it’s good coffee and you should not judge a place by bad service. We got our coffee, mine was iced and was leaking all over, and my girlfriend’s had about half empty. I asked the server if this is right and had him weigh the half cup of coffee, and said it was fine. We came back to complain and then they fixed the mistake. I later saw my cup was broken and that our servers had not only probably dropped both our coffees on the floor but saw it fix to serve us obviously dropped coffee anyway. Coffee was okay but wow. Even if this hadn’t happen, I don’t see myself giving this place above a 3. The fact they think it’s okay to serve this makes me wonder what they must get away with behind the scenes. Not a good way to start off your morning.

Lovely matcha latte — and they have macadamia milk! Not too sweet, solid matcha flavor and perfect temperature. Efficient online ordering and safe pick-up system. Yew !

Great to-go breakfast and coffee! Their beans are delicious too!