Safeway Pharmacy

The app keep crashing. If not crash then freeze.

Friendly staff. I really wish Safeway could figure out a way to run both registers when there’s a line.

There are quite a few very friendly people there. But, there is one woman who is usually at the front counter, that should be switched out from time to time. She is the first one everyone sees, which is the first impression. I didn’t want to put her name. She smiles but her body language gives her away. She is rude to me at times, ignores some things I say. I have watched her with others and some people she is nice to. I do expect kindness and respect when I am a customer. I also think Safeway doesn’t hire enough people to work in pharmacy and that may be why there are mistakes. I like many of the people that work there. And about the long waits, Some older people need to sit because the wait is so long and there are no chairs for them. Safeway needs to organize a little better.

I have never been to a more incompetent, poorly run pharmacy than this one. Chronically terrible customer service, they get more things wrong than right. While you stand in line endlessly waiting, three people behind the counter, two wandering around doing nothing to help, one slowly plodding along, you have time to hear stories from other unhappy customers. Messed up prescriptions, messed up insurance, orders not ready when they are supposed to be, on and on. One star is too much credit for this place.

This pharmacy is the longest wait. No matter how many people are working they all seem very unconcerned about the fact people stand in line for 45 minutes. It seems like it would be fairly easy to have 2 cashiers going and to cut that time in half. Poor customer service.